CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.
Responding to the appointment of Margot James as minister for small business, consumers, and corporate responsibility, Leon Livermore, chief executive of the Chartered Trading Standards Institute, said:
People are being urged to guard themselves against fake officials after an elderly couple lost £900,000 in scam - involving a bogus trading standards officer.
A teenager has scooped the top prize in a national competition that aims to raise children's awareness of consumer issues and aspects of product safety.
Leon Livermore, CTSI chief executive, said: “The EU has been good for consumers and many of our consumer rights and product safety laws come from the EU.
A specialist team has been praised after helping to prosecute a business that put animal by-products back into the food chain and a pet crematorium manager who failed to return ashes.