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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Trading standards issue warning about ‘HMRC’ tax bill phone scam

Posted: 31/07/20

The Chartered Trading Standards Institute (CTSI)  is warning UK consumers to beware a new 'HMRC' tax bill phone scam which threatens people with arrest if they don't pay up.

Consumer centre could close if EU Exit agreement not made

Posted: 24/07/20

The UK European Consumer Centre (UK ECC) could face closure and thousands of UK consumers could be left unprotected if an agreement between the UK Government and the EU is not made before December 31.

Phoney COVID-19 grants still target the public

Posted: 21/07/20

While the coronavirus lockdown is no longer, now that controls are localised, scammers are still attempting to defraud the public with messages themed around the pandemic.

Amazon phishing scam resurfaces

Posted: 17/07/20

The Chartered Trading Standards Institute (CTSI) has picked up further evidence of ongoing scams targetting Amazon Prime subscribers.

Highlighting the local authority regulatory services response during the Covid pandemic in Scotland

Posted: 16/07/20

Since the Scottish Government tasked Scottish local authorities with the enforcement of The Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020 , their Environmental Health and Trading Standards (EH&TS) teams have responded to record numbers of requests for help and advice from business, and enquiries and complaints around compliance.


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