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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.

Touchstone shows value of hallmarking

Posted: 07/01/20

Touchstone Award winners uncovered thousands of consumers cheated by just one online seller.

David Waters jailed for 2 years and 8 months for misleading vulnerable customers

Posted: 19/12/19

Suffolk businessman, David Waters (71 of Manwick Road, Felixstowe), has today (19 December 2019) received a 32-month custodial sentence.

Buying jewellery for Christmas? Make sure it’s the genuine article

Posted: 19/12/19

With Christmas just around the corner, local authority Trading Standards services in Scotland are urging consumers who are considering a last-minute purchase of jewellery for themselves or a loved one to make sure they are getting a genuine, quality product and good value for their money.

Whirlpool issues recall for over 500,000 washing machines

Posted: 17/12/19

The home appliance manufacturer Whirlpool UK Appliances Ltd has issued a recall of over 500,000 washing machines sold in the UK.



Black Friday Sales: Are you getting the best deal?

Posted: 28/11/19

UK consumers are being urged to do their research and not get sucked in by the excitement and   the retailers’ hype into buying something in the Black Friday sales. The advice comes as traders - online and in-store - gear up for what many of them expect to be one of their biggest shopping days of the year - Black Friday, on 29 November.

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