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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Director of mobility chair business who misled vulnerable customers found guilty

Posted: 01/11/19

A Suffolk business and its director, which failed to fulfil orders and refused to refund customers, have been successfully prosecuted by Suffolk County Council’s Trading Standards for a total of 31 offences.

Trading Standards system not ready for ‘no-deal’ Brexit says CTSI Head of Policy

Posted: 09/10/19

The UK's trading standards system is not yet ready for a 'no deal' Brexit, according to the Chartered Trading Standards Institute's (CTSI), Head of Policy, Craig McClue. The comment comes following the No-Deal Readiness Report published today by the Department for Exiting the European Union. 

CTSI concerned about false Thomas Cook refund claims

Posted: 09/10/19

The Chartered Trading Standards Institute (CTSI) is concerned about fraudulent insurance claims made in the wake of the collapse of Thomas Cook following a warning by the Civil Aviation Authority. 


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