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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.

CTSI urges victims of scams who used Western Union to claim a refund

Posted: 02/05/18

British consumers who lost money to scams which used Western Union wire transfers can file to claim their money back until 31 May 2018, the Chartered Trading Standards Institute (CTSI) has learned.

Hackney cosmetics retailer fined £60k for selling dangerous skin lightening products

Posted: 26/04/18

A Hackney hair and cosmetics store has been hit with a record fine after illegally selling dangerous skin lightening products.

Faulty second-hand electrical goods could cost lives, warns CTSI

Posted: 10/04/18

Second-hand electrical retailers who sell faulty goods are putting lives at risk, warns the Chartered Trading Standards Institute.

UK ECC welcomes action against car hire companies in Europe

Posted: 29/03/18

Consumer advice organisation UK European Consumer Centre (UK ECC) welcomes the news from the UK’s Competition & Markets Authority (CMA) that it is launching its first direct action again car hire companies across Europe.

CTSI welcomes CMA car hire enforcement action

Posted: 29/03/18

The Chartered Trading Standards Institute (CTSI) welcomes the news released today (29 March 2018) by the Competition and Markets Authority (CMA) that enforcement action will be taken against car-rental websites for pricing practices that breach consumer law.

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