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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


CTSI issues warning about fake national insurance refund

Posted: 29/06/20

The Chartered Trading Standards Institute (CTSI) warns the public to look out for a fake National Insurance refund scam. The scam, sent via email, is designed to look like an official government department communication. 

CTSI calls for rescue plan for local councils

Posted: 26/06/20

The Chartered Trading Standards Institute (CTSI) asks the government to support councils struggling to pay the bills in the wake of the COVID-19 coronavirus lockdown. 

Bogus coronavirus business grants hit email inboxes

Posted: 23/06/20

The Chartered Trading Standards Institute (CTSI) has learned that UK internet users are receiving bogus emails from fraudsters offering fake business grants. The emails, dressed in UK government branding are the latest in a series of scam messages claiming to be from the Government.

Fake COVID-19 home testing appointment texts targets public

Posted: 18/06/20

The Chartered Trading Standards Institute (CTSI) has witnessed evidence of bogus texts informing members of the public that a "COVID Home Testing Team" will visit their homes.

ASA launches Scam Ad Alert system to help better protect consumers online

Posted: 16/06/20

The Advertising Standards Authority (ASA) is today, Tuesday 16 June, launching a UK Scam Ad Alert system in partnership with the major digital advertising and social media platforms, including Facebook and Google, to help tackle bogus ads that leave consumers out of pocket.


Follow us on twitter @ctsi_uk

  • Phoney gas bills sent to email inboxes The Chartered Trading Standards Institute (CTSI) has received evidence of f… https://t.co/vZqmM7plqU

  • CCAS is going from strength to strength. More consumers are protected through it than ever before. https://t.co/AlDJBSnwe6

  • CCAS celebrates five years of consumer ADR regulations. CCAS now protects almost £135bn of consumer transactions,… https://t.co/oDYwQWefsD

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