CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.
Hero Awards: County Councillor drives dynamic change in services offered to Powys citizens and businesses
Driving dynamic change tirelessly for trading standards comes easy to Councillor James Evans, who has been awarded the Political Hero Award by the Chartered Trading Standards Institute (CTSI) in recognition of his commitment to providing unequivocal direction and support to his local services.
Investigation and verification service provider, KwikChex, has earned a prestigious Chartered Trading Standards Institute (CTSI) Hero Award for its continuous work and passionate commitment on behalf of consumers, particularly around timeshare scams.
NatWest in Norfolk has received the prestigious Financial Institution Award from the Chartered Trading Standards Institute for its outstanding contribution to scams awareness and consumer protection in the community.
Hero Awards: Bucks and Surrey community champions who have saved thousands from scams given CTSI Hero Awards
A life-long volunteer, a wounded veteran and a neighbourhood watch legend who tirelessly dedicate their free time to raise awareness and protect their communities from scams have each received the Chartered Trading Standards Institute (CTSI) Brian Smith Hero Award.
Brave interventions to prevent a rogue trader from scamming your elderly neighbour are hard to come by but eagle-eyed Cornwall resident, Sharon Conradie, did exactly that to earn herself the Chartered Trading Standards Institute (CTSI) Hero Award following her bold scam interruption.