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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


UK ECC still the go-to place for tens of thousands for cross border redress

Posted: 20/02/19

The UK European Consumer Centre (UK ECC), a government-backed consumer advice service, has seen a 94% rise in cases since its inception in 2008, its annual report states.

Flybmi: UK European Consumer Centre’s passenger advice

Posted: 18/02/19

UK holidaymakers affected by the collapse of Flybmi should contact the UK European Consumer Centre (UK ECC) for help and advice on their individual circumstances.

Warwickshire Trading Standards advises holidaymakers to check where their cars are stored

Posted: 05/02/19

Warwickshire County Council trading standards are warning holidaymakers to be on their guard when booking airport parking following a number of recent high profile cases involving ‘scam’ airport parking businesses.

CTSI calls on Government to support local authority trading standards

Posted: 04/02/19

The Chartered Trading Standards Institute (CTSI) is calling for a focus on local trading standards services as the foundation of a strong national consumer protection system, following the publication of Which? report Creating a successful enforcement system for UK consumers yesterday.

Collaboration brings down illegal tobacco operations

Posted: 28/01/19

Seven local authority trading standards services joined forces to tackle illegal tobacco operations in the South East, seizing nearly £250,000 worth of counterfeit tobacco products, class A drugs and cannabis.


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