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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Thomas Cook collapse: advice from the UK European Consumer Centre for UK holidaymakers

Posted: 23/09/19

Following the Thomas Cook collapse on 23 September 2019, the UK European Consumer Centre (UK ECC) would like to offer the following advice to those affected:

Avoid counterfeit goods – only criminals benefit

Posted: 19/09/19

Trading Standards services throughout Scotland are reporting that the trade in fake goods continues to be a serious problem. Today, as part of Scottish Trading Standards Week, officers across Scotland are highlighting to consumers why it is not a good idea to buy counterfeit goods and how anyone caught trading in them risks being caught and punished.

‘Money for Money’s Worth?’ - £Billions worth of consumer spending underpinned by the work of Trading Standards in Scotland

Posted: 18/09/19

One of Scotland’s basic consumer rights is the right to buy goods, and for those goods to be fairly and accurately weighed or measured by the seller. Local council Trading Standards services provide confidence in the long-established UK system of measurement that is the most basic and essential element in any transaction – money for money’s worth.

Trading Standards in Scotland act to drive consumer complaints about motor cars off the number 1 spot

Posted: 17/09/19

Consumer complaints about second-hand cars have topped the complaints “league table” in Scotland for many years. Common problems include mechanical issues, misdescribed cars and history. Local authority Trading Standards services tackle the issues in partnership with Advice Direct Scotland, giving advice, carrying out investigations and taking action to protect motorists.

Unacceptable level of sales of tobacco and vaping products to young people across Scotland is tackled by Trading Standards

Posted: 16/09/19

Test purchases conducted by local authority Trading Standards services across Scotland in the financial year 2018/19 have shown that shops are still selling tobacco and nicotine vaping products (NVPs) to children under the permitted age of 18.


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