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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Bogus calls from fake bank security teams target public

Posted: 13/08/20

The Chartered Trading Standards Institute (CTSI) has received intelligence on a scam involving callers pretending to be from a bank security team. 

Hero Awards 2020

Posted: 05/08/20

A video message from CTSI Chief Executive Leon Livermore about the upcoming Hero Awards to be held at our Virtual Symposium October 5- 9, 2020.

Trading standards issue warning about ‘HMRC’ tax bill phone scam

Posted: 31/07/20

The Chartered Trading Standards Institute (CTSI)  is warning UK consumers to beware a new 'HMRC' tax bill phone scam which threatens people with arrest if they don't pay up.

Consumer centre could close if EU Exit agreement not made

Posted: 24/07/20

The UK European Consumer Centre (UK ECC) could face closure and thousands of UK consumers could be left unprotected if an agreement between the UK Government and the EU is not made before December 31.

Phoney COVID-19 grants still target the public

Posted: 21/07/20

While the coronavirus lockdown is no longer, now that controls are localised, scammers are still attempting to defraud the public with messages themed around the pandemic.


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