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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07496254934, or email us: [email protected]



Inside the mind of a scammer

Posted: 01/03/2017

The Financial Conduct Authority (FCA) reveals the tactics investments fraudsters use to deceive over 55s.

Convictions in 7.5 million mile car clocking conspiracy case

Posted: 01/03/2017

Individuals responsible for car clocking offences amounting to more than seven million miles have been successfully prosecuted.

New consumer complaints service launches

Posted: 22/02/2017

UK consumers that have complaints against a trader based in Japan can now make contact with a new cross border complaints service aimed at helping to resolve international issues.

Londonderry trader fined over counterfeit vodka

Posted: 17/02/2017

A Londonderry trader selling counterfeit and under strength vodka was today fined at Londonderry Magistrates' Court.

Teenager praised for winning national toy design competition

Posted: 16/02/2017

A teenager who designed a new toy praised as being 'ahead of the competition' has been congratulated by trading standards professionals and experts in the toy industry.

Response to the National Audit Office Review

Posted: 15/02/2017

CTSI have published our official response to the National Audit office review ‘protecting consumers from scams, unfair trading and unsafe goods’.

New guide to help used car sellers understand their legal obligations

Posted: 15/02/2017

Trading standards experts have been working with the motor industry to get answers to some of the most complained about issues concerning used car sales.

Home Bargains guilty of selling unsafe chargers

Posted: 10/02/2017

National retailer TJ Morris Ltd, which trades as Home Bargains, has pleaded guilty to three electrical safety offences and ordered to pay £22,300 in fines and costs after selling thousands of unsafe chargers to consumers in 2015.

UK European Consumer Centre issues 'wise dating website' tips

Posted: 10/02/2017

UK consumers hoping to find love around the time of Valentine's Day are being urged to follow a set of 'wise dating website' tips when they sign up for love online.

Sentencing for fake goods car boot trader

Posted: 09/02/2017

A man has been sentenced to 100 hours community service after pleading guilty to selling thousands of pounds worth of fake designer goods at the Peterborough weekly 'Bizzy Boot' sale.

Takeaway owner fined £35,000 for serious food offences

Posted: 07/02/2017

Wirral Magistrates have fined a local businessman £32,000 after he admitted a string of food hygiene and food standards offences.

Hajj travel firm boss jailed for 14 months for fraud

Posted: 01/02/2017

The director of a Hajj travel firm was found guilty of fraud and sentenced to 14 months’ imprisonment at Leicester Crown Court on 31 January 2017.


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