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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07496254934, or email us: [email protected]



Motorists urged to tick all the boxes this winter says The Motor Ombudsman

Posted: 15/11/2017

As the mercury drops, and the days get shorter in the run-up to winter, The Motor Ombudsman, the automotive dispute resolution provider, is urging drivers to look out for its widely-recognised logo at their local independent garage or franchised dealer when getting their car ready for the cold weather.

Nockolds Solicitors becomes first law firm approved as a consumer ADR body

Posted: 15/11/2017

Nockolds Solicitors, which delivers Alternative Dispute Resolution (ADR) schemes to the optical and veterinary sectors, has successfully attained approved ADR status from the Chartered Trading Standards Institute (CTSI), making Nockolds the first law firm to be named an Approved ADR Scheme Provider.

Surrey rogue trader and money launderer son ordered to pay back more than £250,000 to scam victims

Posted: 14/11/2017

A Surrey rogue trader and his money launderer son have been ordered to return more than £250,000 to elderly residents who were charged extortionate sums for shoddy roofing and building work.

Rogue trader who targeted elderly residents jailed

Posted: 13/11/2017

David Collins, aged 42 of Belcamp Lane, Dublin appeared before Manchester Crown Courts on 3rd November 2017 in relation to a series of Trading Standards and Fraud offences.

National campaign will target adults who give cigarettes to children

Posted: 13/11/2017

The latest chapter in Scotland’s drive to reduce the harm caused by smoking will target adults who buy cigarettes for young people.

Leicester men sentenced for selling dangerous vehicles

Posted: 07/11/2017

Three Leicester men have been sentenced to a total of five and half years in prison at Leicester Crown Court Friday 3 November for selling defective, unroadworthy and dangerous vehicles to customers from across the East Midlands.

Trading Standards are keeping London safe over bonfire night

Posted: 04/11/2017

Figures published by London Trading Standards show the good news that the vast majority of shops across the capital are rightly refusing to sell fireworks to young people. It is illegal to sell “adult” fireworks (category F2) to anyone under 18

Government affirms to CTSI its commitment to consumer protection after Brexit

Posted: 03/11/2017

CEO of the Chartered Trading Standards Institute (CTSI), Leon Livermore, met with government Ministers and consumer groups yesterday to discuss the potential impact of Britain’s impending exit from the EU. 

National Trading Standards prevents £127 million in consumer losses

Posted: 03/11/2017

National Trading Standards (NTS) prevented nearly £127 million in losses to consumers and businesses over the last year, new figures from the third annual Consumer Harm Report reveal. This represents an increase of more than a third on last year and takes the total losses prevented by NTS over the last three years to nearly half a billion pounds (over £471 million).

CTSI CEO says that resource cuts affect electrical safety

Posted: 31/10/2017

Chartered Trading Standards Institute (CTSI) CEO, Leon Livermore reiterated that the current product safety system is no-longer fit for purpose.

Business Companion publish distance selling video guide for businesses

Posted: 30/10/2017

Trading standards experts have today published a new video guide aimed at online and distance sellers to ensure consumers and businesses are protected under the Consumer Rights Act.

Counterfeit clothing seller found guilty

Posted: 26/10/2017

A West Somerset woman has been ordered to pay £2231 in fines and costs, and had over £5000 in cash forfeited, after selling counterfeit branded clothing and accessories on Facebook.


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