News Room
Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07496254934, or email us: [email protected]
New initiative to curb the sale of fake goods on social media
Posted: 06/09/2018
A new, government-backed initiative has been developed to protect consumers and small businesses from the harm caused by the growing trade in fake goods on social media 'buy-and-sell' groups.
Cutting ties – trading standards challenges in a post-Brexit world
Posted: 05/09/2018
Consumer protection and business confidence will be fundamentally weakened following Britain’s exit from the EU if current regulatory, enforcement and advice partnerships are not maintained, according to a report published today by the Chartered Trading Standards Institute (CTSI).
Advantage Code of Practice approved by Chartered Trading Standards Institute
Posted: 24/08/2018
Structural defects insurance provider Advantage Home Construction Insurance (AHCI) is now a fully approved code sponsor after completing the CTSI Consumer Codes Approval Scheme (CCAS) process, offering a new level of customer protection and trade accreditation for customers.
Southwark Trading Standards secure prison sentence for trader selling dangerous skin lightening products
Posted: 22/08/2018
South London shopkeeper is believed to be the first to receive a custodial sentence for the illegal sale of dangerous skin whitening products.
Regulators warn public of pension scammer tactics as victims report losing an average of £91,000 in 2017
Posted: 14/08/2018
The Financial Conduct Authority (FCA) and The Pensions Regulator (TPR) launch joint TV advertising campaign to raise awareness of pension scams and the most common tactics used by fraudsters
North Devon plumber sentenced for fraud and consumer protection offences
Posted: 13/08/2018
A dishonest plumber who charged an elderly victim almost three times the going rate for a bathroom refurbishment that experts called ‘unsafe’ has been sentenced for Fraud and Consumer Protection offences.
Government launches product safety strategy to protect honest businesses and keep consumers safe
Posted: 10/08/2018
Plans to strengthen the UK’s world-leading product safety regime have been set out today (Friday 10 August) by the Government’s newly established Office for Product Safety and Standards (OPSS).
Trading standards swoop on hoverboards haul
Posted: 09/08/2018
Officers from North East Lincolnshire Council’s Trading Standards team have seized a haul of hoverboards deemed to be ‘dangerously unsafe’.
Ryanair: advice from the UK European Consumer Centre for UK holidaymakers
Posted: 26/07/2018
UK holidaymakers affected by the current wave of Ryanair flight cancellations are being advised that there are EU Regulations that protect consumers when their flights are cancelled.
Ex-restaurant boss fined after nut allergy breach
Posted: 26/07/2018
The former owner of an Eastbourne restaurant has been fined after it put a four-year-old boy’s life at risk by serving him a dessert containing nuts.
Watch out for new timeshare scams, warns CTSI
Posted: 19/07/2018
It’s that time of year where millions of sun-worshipers take to the skies for their annual holiday. Whilst you may be at your most relaxed, it’s essential that you don’t let your guard down, warns the Chartered Trading Standards Institute (CTSI).
Trading standards tackle rogue rental agencies in Tower Hamlets
Posted: 17/07/2018
The London borough of Tower Hamlets has been cracking down on landlords and letting agents failing to list fees and uphold decent standards in their properties.