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CTSI News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]



Thousands of tenants and landlords report disputes to The Property Ombudsman scheme, following new government legislation for lettings agents

Posted: 23/02/2015

Sixty-nine per cent of consumer complaints were supported by the TPO scheme, which recently gained approval from the TSI CCAS for its Lettings Code of Practice.

10 years of a child’s life – saved!

Posted: 09/02/2015

In the run up to this year’s general election TSI are implementing a strategy to raise the profile of trading standards among politicians.

Help save 10 years of a child's life and win £1000

Posted: 09/02/2015

The Trading Standards Institute (TSI) is calling on young people to educate their peers and local businesses about the dangers of alcohol and tobacco products through the launch of a brand new competition, sponsored by Waitrose.

New online course helps businesses selling age-restricted goods stay legal

Posted: 04/02/2015

Businesses looking to train staff on the importance and means of preventing underage sales will be delighted with a brand new online course launched by the Trading Standards Institute (TSI) with Virtual College.

Crackdown seizes more than 2.5m illegal cigarettes

Posted: 28/01/2015

England's first large scale operation by trading standards against illegal tobacco products saw a total of 2,594,858 cigarettes seized, with a value of £614,488.


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