Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room

Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

Media Enquiries:  If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.


CTSI launches new vision to “help build a fairer world for consumers and business”

Posted: 09/06/22

The Chartered Trading Standards Institute (CTSI) today launched its new 10-year vision ‘Helping to build a fairer world for consumers and businesses’ that will enable it to better tackle current and future challenges including the way it provides support during the costs of living crisis.  The bold and ambitious vision sets out a clear mission for the Institute to "support and reinforce the protection of consumers and to achieve a level playing field for business". 

“Significant reservations remain” over Government proposals on Imperial Measures

Posted: 03/06/22

The Chartered Trading Standards Institute (CTSI) has today responded to the formal launch of the UK Government’s consultation on the reintroduction of Imperial Measures.

CTSI urges clarification over “reintroduction of imperial measurements”

Posted: 30/05/22

The Chartered Trading Standards Institute (CTSI) has today voiced its concern that the UK Government intends to conduct a review to assess opportunities for the reintroduction of imperial measurements.

Queen's Speech notes several key areas for consumer protection

Posted: 11/05/22

This year's Queen's Speech at the State Opening of Parliament, which was for the first time given on Her Majesty's behalf by the Prince of Wales, contained several references to upcoming legislation relevant to consumer protection.

Consumer code scheme now boasts almost 80,000 business members across UK

Posted: 10/05/22

The Consumer Codes Approval Scheme (CCAS) has today published a new report revealing that the scheme now has almost 80,000 business members and has helped to recover over £3.5m for consumers in 2021, which is a rise of £1.5m or 75% over the previously reported figure (£2m). 


© 2023 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: