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News Room

Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

Media Enquiries:  If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.

Losing just £100 to a scam would tip 13 million into crisis

Posted: 03/11/22

For one in four (24%) UK adults*, losing just £100 to a scam now would tip them into serious financial crisis, unable to pay bills, buy food or buy other essentials, according to research** released today by National Trading Standards (NTS). Although losing any amount of money to a scam today would hurt 70% of people more than it would have done a year ago, a loss of just £250 would tip 37% into crisis, with 48% unable to cope with a loss of £500.  

All Party Group on Smoking and Health Chairman, Bob Blackman MP, calls on government to listen to tobacco retailers

Posted: 02/11/22

An All Party Group on Smoking and Health today heard the results of a survey today showing that the majority of tobacco retailers support existing tobacco laws and also tougher regulations in future including a levy on tobacco manufacturers to pay for measures to help smokers quit, and raising the age of sale to 21. Conservative Chairman of the APPG, Bob Blackman, has secured the first backbench debate under the new government on Thursday 3 November and plans to raise the findings of the survey in the debate.

CTSI voices concern over hurried timetable for EU Law reforms

Posted: 01/11/22

CTSI urges rethink on timetable for Retained EU Law Bill, as “pace and scale of change is daunting”.

Rogue Traders cash in on victims as the cost-of-living crisis continues

Posted: 31/10/22

The Chartered Trading Standards Institute (CTSI) is issuing a warning following a rise in complaints about doorstep callers knocking on doors out of the blue and telling homeowners they may be eligible for free insulation under the Government funding scheme. The rogues then use pressure selling techniques and persuasive jargon about the energy crisis to make the householders agree to remedy works being completed and to pay upfront, with reassurances they can claim the costs back from the Government.

Cost-of-Living crisis exposing UK consumers to unprecedented risks

Posted: 21/10/22

New research highlights increase in scams, counterfeit goods unsafe products and food fraud.

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