News Room
Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Public sent phoney PayPal security texts
Posted: 14/05/2021
The Chartered Trading Standards Institute (CTSI) received evidence of texts purporting to be from the online payment platform PayPal.
CTSI signs Race at Work Charter
Posted: 12/05/2021
The Chartered Trading Standards Institute joins over 600 employers in signing up to the Race at Work Charter, an initiative designed to improve outcomes for employees of ethnically diverse backgrounds in the UK.
ASA and CAP Annual Report 2020: Protecting young and vulnerable people
Posted: 30/04/2021
The Advertising Standards Authority (ASA) and Committees of Advertising Practice (CAP) Annual Report 2020 published today, Thursday 29 April, highlights how we’re evolving the way we regulate to make sure young and vulnerable people are protected from potentially misleading, harmful or irresponsible ads.
Postal scam using fraudulent CTSI branding targets public
Posted: 30/04/2021
The Chartered Trading Standards Institute has been made aware of a postal scam mimicking the Institute, which informs the victim that they have been exposed to a company that CTSI has allegedly investigated.
Fake Asda and Morrisons delivery texts sent to public
Posted: 27/04/2021
The Chartered Trading Standards Institute (CTSI) received evidence of a text scam involving supermarket delivery messages.
Garden Landscaping and the Law
Posted: 22/04/2021
With spring upon us, many will be turning to garden upgrades and make-overs as the weather improves and lockdown restrictions begin to ease to allow meeting in private gardens and outdoor spaces.
CCAS welcomes the Earl of Lindsay as Chair
Posted: 19/04/2021
The Consumer Codes Approval Scheme (CCAS) welcomes Lord Lindsay as its new Chair.
CTSI appoints the Earl of Lindsay as President
Posted: 12/04/2021
The Chartered Trading Standards Institute (CTSI) announces the Earl of Lindsay as President of the Institute.
National Insurance number scam targets public
Posted: 09/04/2021
The Chartered Trading Standards Institute (CTSI) has received a video recording of an automated telephone message claiming that the National Insurance number of the recipient "will be terminated due to some unethical financial transactions."
Fraudsters spoof Barclays, Halifax, HSBC and Lloyds Bank in phoney text messages
Posted: 29/03/2021
This month, the Chartered Trading Standards Institute (CTSI) received considerable evidence of banking scams sent via text messages.
Signed, sealed and undelivered
Posted: 16/03/2021
London Trading Standards warns of widespread malpractice that leaves consumer complaint correspondence never being delivered.
Royal Mail scams: Fake unpaid shipping fee message targets public
Posted: 10/03/2021
The Chartered Trading Standards Institute (CTSI) has received evidence of a Royal Mail text scam.