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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



Scam Alert: New COVID-19 coronavirus text scam

Posted: 26/03/2020

The Chartered Trading Standards Institute (CTSI) has been sent evidence of a text scam circulating which claims to offer a lump sum payment from the government to the recipient.

CTSI issues warning on repair work opportunists during COVID-19 pandemic

Posted: 24/03/2020

The Chartered Trading Standards Institute (CTSI) has issued advice to the public on utility work performed during the COVID-19 coronavirus pandemic.

CTSI cancels Symposium due to COVID-19 coronavirus crisis

Posted: 23/03/2020

A message from CTSI Chief Executive Leon Livermore.

CTSI supports EU action against spread of COVID-19

Posted: 20/03/2020

The Chartered Trading Standards Institute (CTSI) is welcoming news from the European Commission that national consumer protection authorities throughout the EU are working together to tackle a rise in rogue traders selling false products online amid the COVID-19 Coronavirus outbreak.

CTSI issues warning over COVID-19 ‘home-testing’ scams

Posted: 20/03/2020

The Chartered Trading Standards Institute (CTSI) is warning the public not to open their doors to bogus healthcare workers claiming to be offering ‘home-testing’ for the COVID-19 coronavirus.

New fake COVID-19 coronavirus update app

Posted: 18/03/2020

The Chartered Trading Standards Institute (CTSI) has issued a further scam warning related to the spread of the COVID-19 coronavirus.

CTSI issues warning over new COVID-19-related scams

Posted: 17/03/2020

In the wake of the spread of the COVID-19 coronavirus, the Chartered Trading Standards Institute (CTSI) has issued a warning to the public about a series of new scams related to the virus.

Fuel retailer pleads guilty and fined £60,000 for selling petrol in a drinks bottle

Posted: 09/03/2020

Petrogas UK Ltd, operator of the Applegreen Petrol Station on Woodbridge Road in Ipswich, has been successfully prosecuted by Suffolk County Council’s Trading Standards.

Crackdown on illegal trade

Posted: 06/03/2020

Shops in Salford are being warned to steer clear of illegal cigarettes and alcohol by Salford City Council’s trading standards officers.

Flybe collapse: CTSI warns public to be wary of scams while seeking redress

Posted: 05/03/2020

The Chartered Trading Standards Institute (CTSI) warns affected holidaymakers to be vigilant of offers to get their money back, particularly on social media as these may be scams, and to follow official advice.

New guide for used car industry launched

Posted: 02/03/2020

The Chartered Trading Standards Institute (CTSI) today announced the launch of a free guide on consumer law for the UK used car industry. 


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