Login / RegisterNews Room
Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
Stay safe when shopping online
Posted: 15/11/2018
It is of vital importance to check for outstanding recalls and immediately register products when buying online, according to consumer advice from the Organisation for Economic Cooperation and Development (OECD).
Police and trading standards join forces to tackle rogues
Posted: 09/11/2018
A national day of joint enforcement action, Operation Rogue Trader, saw trading standards work alongside police to target rogue traders and aggressive doorstep sellers last month.
Institute remembers its fallen heroes
Posted: 09/11/2018
Members of the Chartered Trading Standards Institute (CTSI) gathered last Friday to pay their respects to weights and measures colleagues who gave their lives during the First and Second World Wars.
Transport tops the list of complaints for UK consumers
Posted: 08/11/2018
UK consumers are turning in their droves to consumer advice organisation UK European Consumer Centre (UK ECC) for help in sorting out disputes with traders based in a European country outside the UK.
50 per cent increase in UK consumers asking for help from consumer advice organisation
Posted: 30/10/2018
A whopping 51% more UK consumers asked for help last year from the UK European Consumer Centre (UK ECC) in dealing with complaints linked to EU traders.
Stay safe with fireworks
Posted: 26/10/2018
Bonfire Night is one the highlights of the British autumn, but whilst fireworks can be captivating, they can post a serious risk if due care is not taken.
Make Halloween the right kind of scary
Posted: 25/10/2018
Halloween, the annual celebration of all things scary, loved by children and adults alike. Whether dressing up to go ‘trick-or-treating’, or heading to a ghoulish fancy dress party, costumes play a huge part in the festivities. But while frights might be on the menu, it’s important you stay safe on Halloween.
Almost 250 residents take advantage of free electric blanket safety tests
Posted: 18/10/2018
Almost 250 residents took advantage of this year’s electric blankets safety tests provided by Warwickshire County Council Trading Standards.
Consumer Harm Report 2018
Posted: 28/09/2018
National Trading Standards’ annual Consumer Harm Report reveals more consumer detriment prevented and record prison sentences handed down. Report also highlights new and emerging threats facing consumers and businesses.
Barking and Dagenham and Redbridge councils secure £480,000 court case victory
Posted: 24/09/2018
The London Borough of Barking and Dagenham in co-operation with the London Borough of Redbridge have taken a major step in London’s fight against knife crime after B&M Retail Ltd was ordered to pay £492,598.53 – one of the biggest ever fines for knife crime in the UK.
CTSI urges businesses to consider benefits of ADR
Posted: 17/09/2018
The Chartered Trading Standards Institute (CTSI) urges businesses to become a member of the Consumer Codes Approval Scheme (CCAS), which is key to strengthening consumer confidence and protection by adopting more effective methods such as Alternative Dispute Resolution (ADR).
Knives and alcohol still being sold to children in London shops
Posted: 14/09/2018
Test purchases conducted by London Trading Standards (LTS) have shown that shops in London are still selling knives and alcohol to children as young as 13. Tobacco was also high on the list of age-restricted products sold to children, with tobacco being sold to 14-year olds.
