News Room

Button batteries potential death risk to children warns Office for Product Safety and Standards

Posted: 27/06/2019

Button batteries “can kill a child” if accidentally swallowed, says the Office for Product Safety and Standards (Office). Guidance issued by the Office follows a report published by the Healthcare Safety Investigation Branch (HSIB) on Thursday after the death of a three-year-old girl last year when she swallowed a 23mm button battery.

Hero Awards: Hero Award for elite sniffer dog that recovered over £6m in illegal tobacco

Posted: 26/06/2019

Imagine a sniffer dog, so good at its job, that a £25K bounty is put on its head!

Scamp, a diligent springer spaniel who recovered over £6 million worth of illegal tobacco products in the last 5 years, has been named the Institutes Hero in the Chartered Trading Standards Institute (CTSI) Hero Awards 2019.

Hero Awards: Illegal money lending safeguard partnership receives Hero award

Posted: 26/06/2019

Operation Gripped, a three-way partnership formed in Summer 2018, receives this year’s prestigious Outstanding Trading Standards Initiative Hero Award from the Chartered Trading Standards Institute (CTSI), for raising awareness of the perils of using loan sharks in Runcorn, Halton.

Hero Awards: Trading Standards Port team leading the way in unsafe product interceptions

Posted: 26/06/2019

What an achievement it would be to be the authority that intercepts a third of all non-compliant and unsafe products entering the UK. Well, Thurrock Trading Standards Ports Team holds exactly that title. Last year alone it intercepted 36% of such goods earning the team the prestigious Chartered Trading Standards Institute (CTSI) Product Safety Hero Award.

Hero Awards: County Councillor drives dynamic change in services offered to Powys citizens and businesses

Posted: 26/06/2019

Driving dynamic change tirelessly for trading standards comes easy to Councillor James Evans, who has been awarded the Political Hero Award by the Chartered Trading Standards Institute (CTSI) in recognition of his commitment to providing unequivocal direction and support to his local services.

Business saving consumers potentially millions from fraud earns CTSI Hero Award

Posted: 26/06/2019

Investigation and verification service provider, KwikChex, has earned a prestigious Chartered Trading Standards Institute (CTSI) Hero Award for its continuous work and passionate commitment on behalf of consumers, particularly around timeshare scams.

Hero Awards: Community scams awareness schemes earn NatWest in Norfolk a CTSI Hero Award

Posted: 26/06/2019

NatWest in Norfolk has received the prestigious Financial Institution Award from the Chartered Trading Standards Institute for its outstanding contribution to scams awareness and consumer protection in the community.

Hero Awards: Bucks and Surrey community champions who have saved thousands from scams given CTSI Hero Awards

Posted: 26/06/2019

Life-long volunteers and a neighbourhood watch legend who tirelessly dedicate their free time to raise awareness and protect their communities from scams have each received the Chartered Trading Standards Institute (CTSI) Brian Smith Hero Award.

Hero Awards: Neighbour’s valour saves vulnerable couple from rogue trader con

Posted: 26/06/2019

Brave interventions to prevent a rogue trader from scamming your elderly neighbour are hard to come by but eagle-eyed Cornwall resident, Sharon Conradie, did exactly that to earn herself the Chartered Trading Standards Institute (CTSI) Hero Award following her bold scam interruption.

Hero Awards: Loan shark victim receives Hero Award for bravery

Posted: 26/06/2019

A loan shark victim who was driven to the brink of suicide has been awarded the CTSI Brian Smith Hero Award by the Chartered Trading Standards Institute (CTSI) for his courage and bravery throughout his harrowing ordeal.

Hero Awards: Award winning UK ECC named the go to place for consumers seeking redress

Posted: 26/06/2019

Do you know who to turn to when something goes wrong?

This question may sound straightforward but actually sits at the very heart of the constant battle of how best to protect consumers in the 21st century. For British consumers buying and selling within the European Union, UK European Consumer Centre (UK ECC) has your back.

Hero Awards: Trading standards ‘champion’ receives national Hero Award for doorstep crime convictions

Posted: 26/06/2019

Tireless ‘champion’ of vulnerable consumers, Ruth Andrews, receives this year’s prestigious Trading Standards Hero Award from the Chartered Trading Standards Institute (CTSI), for leading the Multi-Agency Safeguarding Team as Head of Investigations and Safeguarding at North Yorkshire County Council.