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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]



London Trading Standards anti-fraud action saves consumers £2m a year

Posted: 11/09/2018

Londoners have been prevented from being ripped off by over £2 million over the last 12 months, thanks to trading standards tackling rogue traders across the capital.

74% of used tyres checked by Trading Standards failed to meet safety standards

Posted: 10/09/2018

Almost three quarters (74%) of used tyres inspected by trading standards have failed to meet legal safety standards, says London Trading Standards (LTS).

New initiative to curb the sale of fake goods on social media

Posted: 06/09/2018

A new, government-backed initiative has been developed to protect consumers and small businesses from the harm caused by the growing trade in fake goods on social media 'buy-and-sell' groups.

Cutting ties – trading standards challenges in a post-Brexit world

Posted: 05/09/2018

Consumer protection and business confidence will be fundamentally weakened following Britain’s exit from the EU if current regulatory, enforcement and advice partnerships are not maintained, according to a report published today by the Chartered Trading Standards Institute (CTSI). 

Advantage Code of Practice approved by Chartered Trading Standards Institute

Posted: 24/08/2018

Structural defects insurance provider Advantage Home Construction Insurance (AHCI) is now a fully approved code sponsor after completing the CTSI Consumer Codes Approval Scheme (CCAS) process, offering a new level of customer protection and trade accreditation for customers.

Southwark Trading Standards secure prison sentence for trader selling dangerous skin lightening products

Posted: 22/08/2018

South London shopkeeper is believed to be the first to receive a custodial sentence for the illegal sale of dangerous skin whitening products.

Regulators warn public of pension scammer tactics as victims report losing an average of £91,000 in 2017

Posted: 14/08/2018

The Financial Conduct Authority (FCA) and The Pensions Regulator (TPR) launch joint TV advertising campaign to raise awareness of pension scams and the most common tactics used by fraudsters

North Devon plumber sentenced for fraud and consumer protection offences

Posted: 13/08/2018

A dishonest plumber who charged an elderly victim almost three times the going rate for a bathroom refurbishment that experts called ‘unsafe’ has been sentenced for Fraud and Consumer Protection offences.

Government launches product safety strategy to protect honest businesses and keep consumers safe

Posted: 10/08/2018

Plans to strengthen the UK’s world-leading product safety regime have been set out today (Friday 10 August) by the Government’s newly established Office for Product Safety and Standards (OPSS).

Trading standards swoop on hoverboards haul

Posted: 09/08/2018

Officers from North East Lincolnshire Council’s Trading Standards team have seized a haul of hoverboards deemed to be ‘dangerously unsafe’.

Ryanair: advice from the UK European Consumer Centre for UK holidaymakers

Posted: 26/07/2018

UK holidaymakers affected by the current wave of Ryanair flight cancellations are being advised that there are EU Regulations that protect consumers when their flights are cancelled.

Ex-restaurant boss fined after nut allergy breach

Posted: 26/07/2018

The former owner of an Eastbourne restaurant has been fined after it put a four-year-old boy’s life at risk by serving him a dessert containing nuts.


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