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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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CTSI urges businesses to consider benefits of ADR
Posted: 17/09/2018
The Chartered Trading Standards Institute (CTSI) urges businesses to become a member of the Consumer Codes Approval Scheme (CCAS), which is key to strengthening consumer confidence and protection by adopting more effective methods such as Alternative Dispute Resolution (ADR).
Knives and alcohol still being sold to children in London shops
Posted: 14/09/2018
Test purchases conducted by London Trading Standards (LTS) have shown that shops in London are still selling knives and alcohol to children as young as 13. Tobacco was also high on the list of age-restricted products sold to children, with tobacco being sold to 14-year olds.
Problems with a letting agent in London? – “report it to help sort it”
Posted: 13/09/2018
Trading Standards services in London are working together to help tackle problems with letting agents who aren’t complying with the law and are leading nationally on this issue.
Londoners urged to use caution when buying used cars
Posted: 12/09/2018
An estimated fifth of used cars advertised through online platforms have unresolved or outstanding safety issues, warns London Trading Standards (LTS) in light of its recent research.
London Trading Standards anti-fraud action saves consumers £2m a year
Posted: 11/09/2018
Londoners have been prevented from being ripped off by over £2 million over the last 12 months, thanks to trading standards tackling rogue traders across the capital.
74% of used tyres checked by Trading Standards failed to meet safety standards
Posted: 10/09/2018
Almost three quarters (74%) of used tyres inspected by trading standards have failed to meet legal safety standards, says London Trading Standards (LTS).
New initiative to curb the sale of fake goods on social media
Posted: 06/09/2018
A new, government-backed initiative has been developed to protect consumers and small businesses from the harm caused by the growing trade in fake goods on social media 'buy-and-sell' groups.
Cutting ties – trading standards challenges in a post-Brexit world
Posted: 05/09/2018
Consumer protection and business confidence will be fundamentally weakened following Britain’s exit from the EU if current regulatory, enforcement and advice partnerships are not maintained, according to a report published today by the Chartered Trading Standards Institute (CTSI).
Advantage Code of Practice approved by Chartered Trading Standards Institute
Posted: 24/08/2018
Structural defects insurance provider Advantage Home Construction Insurance (AHCI) is now a fully approved code sponsor after completing the CTSI Consumer Codes Approval Scheme (CCAS) process, offering a new level of customer protection and trade accreditation for customers.
Southwark Trading Standards secure prison sentence for trader selling dangerous skin lightening products
Posted: 22/08/2018
South London shopkeeper is believed to be the first to receive a custodial sentence for the illegal sale of dangerous skin whitening products.
Regulators warn public of pension scammer tactics as victims report losing an average of £91,000 in 2017
Posted: 14/08/2018
The Financial Conduct Authority (FCA) and The Pensions Regulator (TPR) launch joint TV advertising campaign to raise awareness of pension scams and the most common tactics used by fraudsters
North Devon plumber sentenced for fraud and consumer protection offences
Posted: 13/08/2018
A dishonest plumber who charged an elderly victim almost three times the going rate for a bathroom refurbishment that experts called ‘unsafe’ has been sentenced for Fraud and Consumer Protection offences.
