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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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Beat bogus callers through Operation Monarda
Posted: 18/05/2018
Anyone can be a victim of a bogus caller or rogue trader – so don’t let your doorstep be their marketplace.
Rogue roofer brought down to Earth
Posted: 17/05/2018
Terry Watson Rogers (27) of Yarm Road, Darlington, who traded as UK Everest Ltd has been sentenced to 13 months imprisonment, been banned as a director for 5 years and has agreed to pay £20,000 in compensation at Leeds Crown Court today.
CTSI Vice President leads Commons debate on electrical product safety
Posted: 10/05/2018
Chartered Trading Standards Institute (CTSI) Vice President and MP for Swansea East, Carolyn Harris, led a debate yesterday in Parliament on electrical product safety and the role of the newly announced Office for Product Safety and Standards.
HMRC warns on tax refund scams
Posted: 09/05/2018
HMRC is calling on people to stay vigilant in the fight against fraudsters, who are using email and text messages to scam them out of their savings.
Timeshare fraudster jailed
Posted: 04/05/2018
Francis ‘Frank’ Madden was this week sentenced to a total of 40 months for his leading role in a number of timeshare related fraudulent businesses.
Digital ID Card makes it safer for young people to prove their identity, online and in person
Posted: 03/05/2018
UK proof of age/ID card issuer CitizenCard has teamed up with digital identity app Yoti to offer a new £9 digital ID solution. Anyone in the UK can apply for a Yoti CitizenCard which can then be used as an affordable and safer way of proving their identity, both online and in person.
CTSI urges victims of scams who used Western Union to claim a refund
Posted: 02/05/2018
British consumers who lost money to scams which used Western Union wire transfers can file to claim their money back until 31 May 2018, the Chartered Trading Standards Institute (CTSI) has learned.
Hackney cosmetics retailer fined £60k for selling dangerous skin lightening products
Posted: 26/04/2018
A Hackney hair and cosmetics store has been hit with a record fine after illegally selling dangerous skin lightening products.
Faulty second-hand electrical goods could cost lives, warns CTSI
Posted: 10/04/2018
Second-hand electrical retailers who sell faulty goods are putting lives at risk, warns the Chartered Trading Standards Institute.
UK ECC welcomes action against car hire companies in Europe
Posted: 29/03/2018
Consumer advice organisation UK European Consumer Centre (UK ECC) welcomes the news from the UK’s Competition & Markets Authority (CMA) that it is launching its first direct action again car hire companies across Europe.
CTSI welcomes CMA car hire enforcement action
Posted: 29/03/2018
The Chartered Trading Standards Institute (CTSI) welcomes the news released today (29 March 2018) by the Competition and Markets Authority (CMA) that enforcement action will be taken against car-rental websites for pricing practices that breach consumer law.
Underage sales put consumers and businesses at risk, warns CTSI
Posted: 27/03/2018
Underage sales continue to pose an issue for trading standards services as children as young as 13 are still able to buy knives in London shops, according to London Trading Standards.
