Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

CTSI warns of rogue traders exploiting extreme weather from Storm Babet

Posted: 23/10/2023

Consumer warning issued as Trading Standards see a rise in rogue traders reports.

Public losing thousands to scammers impersonating CTSI

Posted: 05/10/2023

The Chartered Trading Standards Institute (CTSI) is warning consumers to be vigilant and not to respond to correspondence carrying the CTSI branding, which is currently in circulation and has nothing to do with the Institute.

Government set to stamp out smoking in a generation

Posted: 04/10/2023

Trading Standards body welcomes £30 million in new funding for enforcement activity

Government data highlights consumer issues - is there fair measure at the checkout?

Posted: 28/09/2023

The Chartered Trading Standards Institute (CTSI) welcomes the publication of the annual Section 70 of the Weights and Measures Act 1985 report data released from the Government’s Office for Product Safety and Standards (OPSS) on the enforcement of legal metrology. CTSI is concerned that retailers have the second-lowest rate of weights and measures compliance, meaning that customers cannot be sure they are getting what they pay for.

Supermarket loyalty card prices not as good as they seem, Which? finds

Posted: 15/09/2023

Tesco and Sainsbury's are using potentially dodgy tactics on some of their loyalty offers which can give the impression that savings are more substantial than they really are, a new Which? investigation suggests, as the consumer champion finds some customers are being denied access to member discounts altogether.

Your Rights Following Disruption to Flights from UK Airports

Posted: 29/08/2023

Following the flight disruption in UK airports earlier this week, CTSI and UKICC have issued advice to travellers about their rights.

Government testing confirms concern UK has become a dumping ground for unsafe products

Posted: 25/08/2023

More than 80% of products tested by Government labs failed safety checks.

New York Times best-selling author traps scammer into revealing his identity

Posted: 03/08/2023

CTSI issues warning for consumers to be on their guard

The Chartered Trading Standards Institute (CTSI) has urged the public to be vigilant amid housing scams on social media platforms. Well known for having written 18 New York Times best-sellers with over 10 million books in print in over 25 languages, Jane Green has come forward to share her story in the hope that it prevents others from falling victim to the same unscrupulous scams. 

CTSI responds to Government’s long-awaited Product Safety Review

Posted: 02/08/2023

The Chartered Trading Standards Institute (CTSI) has welcomed the publication of a review to be undertaken by the Department for Trade and Business (DBT) that is examining the effectiveness of the UK Product Safety system that underpins the UK economy.

July news and policy round up

Posted: 27/07/2023

The latest news and policy updates from CTSI

© 2024 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: