News Room
Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
CTSI bolsters policy team with new appointment
Posted: 01/03/2024
The Chartered Trading Standards Institute (CTSI) has announced the appointment of Jessica Merryfield as their new Head of Policy.
Consumer Specialist joins Board of Consumer Code for Home Builders
Posted: 08/02/2024
The Consumer Code for Home Builders, which provides protection for buyers of new-build homes, has appointed Claire Whyley to its Board of Directors.
CTSI and Partners Celebrate National Apprenticeship Week
Posted: 05/02/2024
The Chartered Trading Standards Institute (CTSI), Chartered Institute of Environmental Health (CIEH) and Institute of Licensing (IoL) are celebrating National Apprenticeship Week by showcasing the routes available to apprenticeships.
CTSI welcomes clarity and action from government to tackle youth vaping
Posted: 29/01/2024
The Chartered Trading Standards Institute (CTSI) has welcomed the announcements from the Department for Health and Social Care (DHSC) to ban disposable vapes and to strengthen the tools and resources for Trading Standards to make this achievable.
CTSI Responds to Government’s Consultation Response to make Shopping Online Safer for UK Consumers
Posted: 24/01/2024
The Chartered Trading Standards Institute (CTSI) has welcomed the latest update by the Department for Trade and Business (DBT) that lays out plans to strengthen the provisions in the Digital Markets, Competition and Consumer Bill (DMCC Bill).
Home builders and consumers to benefit from robust and consistent service standards across UK new-builds
Posted: 15/01/2024
January 2024 marks the implementation of the updated Consumer Code for Home Builders’ and Consumer Code for New Homes’ Codes of Practice, which will deliver better consumer protection during the house purchase process and after-sales support across new-builds in the UK.
Almost all home maintenance websites do not comply with the law
Posted: 22/12/2023
CTSI launches new Online Audit to clean up E-commerce.
CTSI urges Government to reconsider draft funding settlement for Local Authorities
Posted: 19/12/2023
The Chartered Trading Standards Institute (CTSI) has urged the Government to reconsider its draft funding settlement for Local Authorities, with concerns that it may lead to further cuts to an already depleted Trading Standards service and result in increased risks to local communities.
Banned imported American candy with huge child appeal and worrying side effects floods the UK
Posted: 11/12/2023
The Chartered Trading Standards Institute (CTSI) has issued a serious warning to parents this Christmas around unauthorised ingredients contained in imported American sweets and fizzy drinks with known links to hyperactivity and cancer in children that are readily accessible across UK highstreets.
BBC One programme Scam Interceptors wins major national Hero Award for uncovering call centre scams
Posted: 08/12/2023
BBC One programme Scam Interceptors, has received the Business Award at the Chartered Trading Standards Institute (CTSI) annual Hero Awards ceremony which celebrates outstanding work in consumer protection.
Caerphilly Trading Standards Officers save animals from horrifying welfare conditions
Posted: 08/12/2023
The Caerphilly County Borough Council Trading Standards Team has received the Institute’s Hero Award at the Chartered Trading Standards Institute (CTSI) annual Hero Awards which celebrates outstanding achievements in consumer protection.
UK government to rapidly progress plans to create a smokefree generation
Posted: 06/12/2023
Plans to introduce the most significant public health intervention in a generation and phase out smoking are progressing at pace, as the government’s consultation closes today.