LoginNews Room
Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
London Trading Standards announces Lynn Faulds Wood as new ambassador
Posted: 05/04/2017
London Trading Standards are delighted to announce that former BBC Watchdog presenter and consumer campaigner Lynn Faulds Wood has agreed to act as an ambassador for London Trading Standards.
Wirral builder jailed for defrauding vulnerable local residents
Posted: 05/04/2017
A Wirral builder has been jailed for 12 months at Liverpool Crown Court after admitting defrauding vulnerable local residents by taking money from them and then not carrying out or completing any of the work promised.
‘Revolutionary’ weight loss devices that were both misleading and unsafe
Posted: 04/04/2017
A Warwickshire trader whose business was turning over £400,000 per year renting out ‘ultrasonic liposuction’ devices which he claimed would enable users to lose weight without exercise or dieting has been successfully prosecuted by Warwickshire County Council’s Trading Standards Service.
GGF supports consumer codes campaign
Posted: 31/03/2017
The Glass and Glazing Federation (GGF) is fully supporting the Chartered Trading Standards Institute (CTSI) Consumer Codes PR Campaign urging more companies to become part of an approved consumer code.
Consumer Protection is at the heart of HIES
Posted: 30/03/2017
Since its inception, The Home Insulation & Energy Systems Contractors Scheme (HIES) has protected over 75,000 consumer installations of energy saving or energy generating products worth in excess of £630 million
Trust My Garage urges businesses to join consumer protection scheme
Posted: 29/03/2017
Businesses are being urged to join one of the UK’s most robust and trusted consumer codes of practice schemes after the total amount it protects topped £50 billion per year.
Online exam registration for the November 2017 exams is now open!
Posted: 28/03/2017
Registration for exams is now via the CTSI website. The deadline for registrations is 1 September 2017. Purchase Orders must also be supplied by this date.
Consumer Code for New Homes joins Chartered Trading Standards Institute approved code family
Posted: 28/03/2017
The Chartered Trading Standards Institute (CTSI) recently welcomed their latest approved Consumer Code, the Consumer Code for New Homes.
If you’re moving…look for the Badge!
Posted: 27/03/2017
The British Association of Removers (BAR) has promoted professional excellence in the removals industry for more than a century.
New guide to help home improvement businesses
Posted: 27/03/2017
Trading standards experts have today published new guidance aimed at improving customer service in the home improvements sector and others that supply and fit goods in people's homes.
Property watchdog come to the aid of family and pet dog
Posted: 24/03/2017
Potential homebuyers who were mistakenly told their pet dog would be welcome in their future home were awarded more than £1,000 in compensation thanks to a property watchdog.
Renewable Energy Consumer Code encourages Code Sponsors to join national approval scheme
Posted: 24/03/2017
The Renewable Energy Consumer Code (RECC) operates a code aimed to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes.
