Login IconLogin/Member Area/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]



Code Sponsors urged to join CTSI’s Consumer Codes Approval Scheme

Posted: 22/03/2017

As part of a campaign launched this week by the Chartered Trading Standards Institute (CTSI), trade associations and bodies that are committed to reducing consumer detriment are being encouraged to join its Consumer Codes Approval Scheme (CCAS). This is after the total amount of consumer spending it protected across member businesses soared to over £51 billion last year.

Property Ombudsman backs national approval scheme that protects £51billion consumer spending

Posted: 21/03/2017

Consumers are urged to check if their trader is one of the 43,000 businesses following an approved Code of Practice and listed on the Approved Code Directory.

Businesses urged to join consumer protection scheme

Posted: 20/03/2017

Businesses are being urged to join one of the UK’s most robust and trusted consumer codes of practice schemes after the total amount it protects topped £50 billion per year.

New guide to help start up businesses

Posted: 09/03/2017

Trading standards experts have today published a new guide aimed at first-time entrepreneurs who are looking to start a new business.

Budget statement

Posted: 08/03/2017

CTSI chief executive responds to today's budget.

Knives sold to children as young as 13 in London test purchasing

Posted: 08/03/2017

Figures published by London Trading Standards show children as young as 13 were able to buy knives in test purchasing carried out across the capital. It is illegal to sell knives to anyone under 18.

Inside the mind of a scammer

Posted: 01/03/2017

The Financial Conduct Authority (FCA) reveals the tactics investments fraudsters use to deceive over 55s.

Convictions in 7.5 million mile car clocking conspiracy case

Posted: 01/03/2017

Individuals responsible for car clocking offences amounting to more than seven million miles have been successfully prosecuted.

New consumer complaints service launches

Posted: 22/02/2017

UK consumers that have complaints against a trader based in Japan can now make contact with a new cross border complaints service aimed at helping to resolve international issues.

Londonderry trader fined over counterfeit vodka

Posted: 17/02/2017

A Londonderry trader selling counterfeit and under strength vodka was today fined at Londonderry Magistrates' Court.

Teenager praised for winning national toy design competition

Posted: 16/02/2017

A teenager who designed a new toy praised as being 'ahead of the competition' has been congratulated by trading standards professionals and experts in the toy industry.

Response to the National Audit Office Review

Posted: 15/02/2017

CTSI have published our official response to the National Audit office review ‘protecting consumers from scams, unfair trading and unsafe goods’.


© 2025 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: