Hero Awards 2020
Please note that CTSI does not handle or record consumer complaints.
If you are looking for help or advice on goods or services you have purchased then please follow the below advice:
If you are in England and Wales then please contact the Consumer Helpline on 0808 223 1133; if you're based in Scotland call 0808 164 600 or Northern Ireland call 0300 123 6262.
Contact details for CTSI only related matters:
For the policy team:
or 01268 582259.
For media enquiries:
or 01268 582240/07557 229 774.
Press office emails are monitored out of hours.
“We’ve helped take down this criminal gang which generated more than £7m in untaxed revenue from illegal internet s… https://t.co/FasZZokT9o
CTSI urges the Government to address what it says is “consumer confusion” when it comes to how much protection cust… https://t.co/30WbV3af1z
Step behind the scenes with us as we explore the world of product safety and the vital role of Trading Standards.… https://t.co/iBIYPEToBk