Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room

CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues. 

Please contact our press office on 01268 582240/07557 229 774 or pressoffice@tsi.org.uk who would be happy to assist.


‘Money for Money’s Worth?’ - £Billions worth of consumer spending underpinned by the work of Trading Standards in Scotland

Posted: 18/09/19

One of Scotland’s basic consumer rights is the right to buy goods, and for those goods to be fairly and accurately weighed or measured by the seller. Local council Trading Standards services provide confidence in the long-established UK system of measurement that is the most basic and essential element in any transaction – money for money’s worth.

Trading Standards in Scotland act to drive consumer complaints about motor cars off the number 1 spot

Posted: 17/09/19

Consumer complaints about second-hand cars have topped the complaints “league table” in Scotland for many years. Common problems include mechanical issues, misdescribed cars and history. Local authority Trading Standards services tackle the issues in partnership with Advice Direct Scotland, giving advice, carrying out investigations and taking action to protect motorists.

Unacceptable level of sales of tobacco and vaping products to young people across Scotland is tackled by Trading Standards

Posted: 16/09/19

Test purchases conducted by local authority Trading Standards services across Scotland in the financial year 2018/19 have shown that shops are still selling tobacco and nicotine vaping products (NVPs) to children under the permitted age of 18.

Scotland-wide awareness campaign to highlight consumer protection issues

Posted: 16/09/19

SCOTSS (the Scottish trading standards chief officers’ organisation) has launched Scottish Trading Standards Week, a five-day consumer protection campaign, aimed at raising awareness and highlighting the good work that is carried out by local authority trading standards in Scotland.

Tenants warned to beware of rogue letting agents as new figures show more than 46% don’t comply with the law

Posted: 13/09/19

London Trading Standards (LTS) has today issued a stark warning to tenants: understand your rights or you risk being ripped off by rogue letting agents.


Follow us on twitter @ctsi_uk

  • Our upcoming PAS 7050 free online course provides suggestions and recommendations to prevent unsafe products from r… https://t.co/JvnCZXpJng

  • Thank you to @foodgov for supporting the CTSI Conference. To learn more about the event and opportunities for exhib… https://t.co/UdLRRpS2ob

  • When you buy groceries, do you check the cost of a product per litre or kg on similar items (unit pricing) to work… https://t.co/4HzqcQUVwP

© 2023 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: