Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room

CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues. 

Please contact our press office on 01268 582240 or pressoffice@tsi.org.uk who would be happy to assist.


London retailer agreement launched to crackdown on underage knife sales

Posted: 11/09/19

London Trading Standards (LTS), which represents 33 local authorities in London, is joined by the Deputy Mayor of London and the Metropolitan Police for the launch of the Responsible Retailer Agreement (RRA) on knife sales. 

London Trading Standards Week 2019

Posted: 09/09/19

London Trading Standards Week (LTS Week) will today kick off its consumer rights and awareness campaigns across the capital to help highlight how local council trading standards is tackling business crime and keeping Londoners safe.

Have you got a story to tell?

Posted: 30/08/19

Consumer advice organisation UK European Consumer Centre is seeking case studies of UK consumers it has helped who have benefitted from the consumer protection legislation introduced as a result of the UK’s membership of the European Union

Retailers urged to do more to stop the sale of knives to under 18s

Posted: 29/08/19

New test purchasing data* published today shows that children have been able to buy knives from small independent stores and some of the biggest names on the high street, despite the major retailers pledging** to stop the sale of knives to children. 

Whirlpool to immediately issue full product recall of 800,000 dangerous tumble dryers

Posted: 11/07/19

The Department for Business, Energy and Industrial Strategy has announced that Whirlpool will issue a full product recall of all unmodified tumble dryers from consumers’ homes. The intervention follows a review by the Office for Product Safety and Standards (OPSS), where, on 4 June it notified Whirlpool of their intention to serve a Recall Notice of as many as 800,000 remaining unmodified tumble dryers still in use.


Follow us on twitter @ctsi_uk

© 2022 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: