News Room :
Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
Fake pet ads plague public during coronavirus lockdown
Posted: 05/06/2020
The lockdown response to the COVID-19 coronavirus pandemic has led to many people feeling socially isolated. The 'new normal' has led to a rise in people looking for a furry companion to keep them company, with adverts for dogs, cats and other animals filling social media and pet sale platforms.
Coronavirus nuisance call wave hits public
Posted: 05/01/2020
The Chartered Trading Standards Institute (CTSI) has received intelligence on a series of nuisance and scam calls hitting households throughout the UK.
Whirlpool initiates recall for 21 further washing machine
Posted: 04/30/2020
Whirlpool has announced the recall of a further 21 washing machine models among its Hotpoint brand range.
Coronavirus crisis: New guide for travel industry launched
Posted: 04/29/2020
Business Companion has launched a free online guide for travel industry businesses caught amidst the COVID-19 coronavirus pandemic.
Codes scheme now protects almost £135bn of consumer transactions
Posted: 04/28/2020
In what was an excellent year for the scheme, business members increased to 68,809 from 52,003 in 2018, representing a 32% year-on-year membership growth.