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Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or browse our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
Bucks and Surrey Trading Standards volunteer Bill Cunningham wins Hero Award
Posted: 09/10/2020
The Chartered Trading Standards Institute (CTSI) announced on Friday 9 October that Willian "Bill" Cunningham, a trading standards volunteer at Bucks and Surrey Trading Standards has received a Hero Award for his exceptional work.
CTSI announces branch and section Hero Award winners
Posted: 09/10/2020
Several trading standards professionals have today been recognised at the CTSI's annual Hero Awards. The awards, which recognise the work of consumer protection professionals took place for the first time online, due to COVID-19 restrictions.
A victim of illegal money lending scheme wins CTSI Hero Award
Posted: 09/10/2020
At an online ceremony on Friday 9 October, the Chartered Trading Standards Institute (CTSI) recognised the victim of an illegal money lending scam by awarding her a CTSI Hero Award.
Consumer Codes Scheme celebrates over five years of success with ADR
Posted: 01/10/2020
The Consumer Codes Approval Scheme (CCAS) today celebrates over five years of success.
CCAS ADR scheme booms with new business members
Posted: 01/10/2020
The Consumer Codes Approval Scheme (CCAS) today celebrates over five years of success. The ADR regulations, launched in 2015, improve relations between consumers and traders by encouraging dispute resolution before going to court.
Jury service scam text targets public
Posted: 21/09/2020
The Chartered Trading Standards Institute (CTSI) has uncovered evidence of a series of bogus texts inviting recipients to perform jury service or delay it at cost.
The Motor Ombudsman invites customers to shine the spotlight on Garage Stars for inaugural awards
Posted: 08/09/2020
The Motor Ombudsman’s Garage Star Awards, launching today, have been designed to recognise individuals, teams and businesses that have gone the extra mile during the past 12 months within its nationwide accredited network
Love rats target isolated public during coronavirus measures
Posted: 03/09/2020
Romance scams are not new, but sadly the Chartered Trading Standards Institute (CTSI) has uncovered evidence of scams targeting those isolated due to COVID-19 coronavirus regulations.
Demand for UK ECC consumer dispute service rockets in 2020
Posted: 02/09/2020
Demand by UK consumers for help from the cross-border dispute help and advice service UK European Consumer Centre (UK ECC) has rocketed by 34% in 2020.
Basildon Consumer Centre staff face job losses without new EU/UK agreement
Posted: 19/08/2020
Staff at Basildon's UK European Consumer Centre (UK ECC) face redundancy if the UK Government and the EU fail to agree on its future role before December 31.
Bogus calls from fake bank security teams target public
Posted: 13/08/2020
The Chartered Trading Standards Institute (CTSI) has received intelligence on a scam involving callers pretending to be from a bank security team.
Hero Awards 2020
Posted: 05/08/2020
A video message from CTSI Chief Executive Leon Livermore about the upcoming Hero Awards to be held at our Virtual Symposium October 5- 9, 2020.
