Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room

CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues. 

Please contact our press office on 01268 582240 or pressoffice@tsi.org.uk who would be happy to assist.


CTSI urges clarification over “reintroduction of imperial measurements”

Posted: 30/05/22

The Chartered Trading Standards Institute (CTSI) has today voiced its concern that the UK Government intends to conduct a review to assess opportunities for the reintroduction of imperial measurements.

Queen's Speech notes several key areas for consumer protection

Posted: 11/05/22

This year's Queen's Speech at the State Opening of Parliament, which was for the first time given on Her Majesty's behalf by the Prince of Wales, contained several references to upcoming legislation relevant to consumer protection.

Consumer code scheme now boasts almost 80,000 business members across UK

Posted: 10/05/22

The Consumer Codes Approval Scheme (CCAS) has today published a new report revealing that the scheme now has almost 80,000 business members and has helped to recover over £3.5m for consumers in 2021, which is a rise of £1.5m or 75% over the previously reported figure (£2m). 

Increased protections for consumers welcomed but risks are still increasing

Posted: 20/04/22

Crucial reforms to consumer protection announced by the UK Government have been welcomed by the Chartered Trading Standards Institute (CTSI), but it also warns that consumers are facing increasing levels of risk.

UK Government keeps critical service in place for consumers making purchases from abroad

Posted: 20/04/22

UK consumers will continue to have access to a critical service that provides them redress in the event of a purchase being made abroad going wrong after an announcement that UK Government funding would continue for at least another year.


Follow us on twitter @ctsi_uk

  • This year Hajj takes place from Thursday 7 July - Tuesday 12 July. Help to create an inclusive environment by lear… https://t.co/eIj4rHlk0q

  • Job alert 🚨 Northumberland County Council are looking to recruit a Trading Standards Officer with a determination… https://t.co/WDV80cvlYG

  • Job alert🚨 Essex Trading Standards is looking for a highly motivated person to join its team as a Specialist Tradi… https://t.co/tdMj5x2JwJ

© 2022 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: