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Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or browse our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
Whirlpool report highlights funding shortages for local trading standards
Posted: 01/11/2019
Director of mobility chair business who misled vulnerable customers found guilty
Posted: 01/11/2019
A Suffolk business and its director, which failed to fulfil orders and refused to refund customers, have been successfully prosecuted by Suffolk County Council’s Trading Standards for a total of 31 offences.
40% of shops in England fail underage purchase tests says CTSI
Posted: 16/10/2019
Trading Standards system not ready for ‘no-deal’ Brexit says CTSI Head of Policy
Posted: 09/10/2019
The UK's trading standards system is not yet ready for a 'no deal' Brexit, according to the Chartered Trading Standards Institute's (CTSI), Head of Policy, Craig McClue. The comment comes following the No-Deal Readiness Report published today by the Department for Exiting the European Union.
CTSI concerned about false Thomas Cook refund claims
Posted: 09/10/2019
The Chartered Trading Standards Institute (CTSI) is concerned about fraudulent insurance claims made in the wake of the collapse of Thomas Cook following a warning by the Civil Aviation Authority.
Blind cord strangling: campaign urges action by parents to keep little ones safe
Posted: 07/10/2019
Parents and other responsible adults in the UK are being urged to fit safety devices to their old window blinds to stop children becoming entangled in dangerous blind cords and chains.
If you don’t check, you don’t know
Posted: 30/09/2019
How to sort the ‘sheep from the goats’ when choosing a trader
New Hallmarking Dealer’s Notice to be introduced
Posted: 24/09/2019
The Dealer’s Notice, which must be displayed by all dealers supplying precious metal jewellery, is being updated to add two new marks, in a version that will be compulsory from 1 May 2020.
Thomas Cook collapse: advice from the UK European Consumer Centre for UK holidaymakers
Posted: 23/09/2019
Following the Thomas Cook collapse on 23 September 2019, the UK European Consumer Centre (UK ECC) would like to offer the following advice to those affected:
Avoid counterfeit goods – only criminals benefit
Posted: 19/09/2019
Trading Standards services throughout Scotland are reporting that the trade in fake goods continues to be a serious problem. Today, as part of Scottish Trading Standards Week, officers across Scotland are highlighting to consumers why it is not a good idea to buy counterfeit goods and how anyone caught trading in them risks being caught and punished.
‘Money for Money’s Worth?’ - £Billions worth of consumer spending underpinned by the work of Trading Standards in Scotland
Posted: 18/09/2019
One of Scotland’s basic consumer rights is the right to buy goods, and for those goods to be fairly and accurately weighed or measured by the seller. Local council Trading Standards services provide confidence in the long-established UK system of measurement that is the most basic and essential element in any transaction – money for money’s worth.
