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CTSI can provide expert opinion on national trading standards policy and legislation. However, if you are looking for details of a specific case it is most likely a matter for the local authority trading standards team.


Queen's Speech notes several key areas for consumer protection

Posted: 11/05/22

This year's Queen's Speech at the State Opening of Parliament, which was for the first time given on Her Majesty's behalf by the Prince of Wales, contained several references to upcoming legislation relevant to consumer protection.

Consumer code scheme now boasts almost 80,000 business members across UK

Posted: 10/05/22

The Consumer Codes Approval Scheme (CCAS) has today published a new report revealing that the scheme now has almost 80,000 business members and has helped to recover over £3.5m for consumers in 2021, which is a rise of £1.5m or 75% over the previously reported figure (£2m). 

Increased protections for consumers welcomed but risks are still increasing

Posted: 20/04/22

Crucial reforms to consumer protection announced by the UK Government have been welcomed by the Chartered Trading Standards Institute (CTSI), but it also warns that consumers are facing increasing levels of risk.

UK Government keeps critical service in place for consumers making purchases from abroad

Posted: 20/04/22

UK consumers will continue to have access to a critical service that provides them redress in the event of a purchase being made abroad going wrong after an announcement that UK Government funding would continue for at least another year.

CTSI highlights choking risks to young children

Posted: 14/04/22

The Chartered Trading Standards Institute (CTSI) is raising awareness of choking risks from small objects in very young children and babies. They are  working with other partners which include the British Toy & Hobby Association (BTHA), the Royal Society for the Prevention of Accidents (RoSPA), and the Office for Product Safety and Standards (OPSS), among others, to help prevent unnecessary injury and even death as part a UK Government-sponsored #nilbymouth campaign.


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