LoginDoorstep Crime – A Practical Guide
Responding effectively to doorstep crime can make a significant difference to protecting vulnerable residents and preventing further harm.
This practical course is designed to give officers the knowledge, confidence and skills needed to respond to doorstep crime complaints and live incidents, helping them make informed decisions and take effective action when it matters most.
About this Training Course
Who is this course suitable for:
This course is aimed at practitioners who are expected to respond to doorstep crime complaints and live incidents. It is particularly beneficial for officers who are new to this area of work, as well as those wishing to improve their skills and confidence to lead on doorstep crime responses.
This workshop focuses on understanding the impact of doorstep crime, developing practical response skills, building confidence in the use of enforcement powers, and improving investigative approaches to achieve better outcomes for consumers and communities.
This course will cover:
- Why doorstep crime is so harmful
- Why we should prioritise our response
- Legislation overview
- Carrying out a rapid response to a live incident
- Use of powers and potential banana skins
- Evidence gathering
- Investigation techniques
By the end of this session, participants will be able to:
- Act quickly and confidently when dealing with live doorstep crime incidents
- Respond more effectively to doorstep crime by understanding its impact on victims and communities
- Use enforcement powers with greater assurance while avoiding common pitfalls
- Gather stronger evidence and apply practical investigation techniques to support successful outcomes
- Make informed decisions that help protect vulnerable consumers and deliver better outcomes for communities
Our Trainers/Presenters
Chris King and Gerry Wintrip
Chris and Gerry are highly experienced investigators and trainers, specialising in the prevention of doorstep crime, scams and consumer fraud. Chris has recently left his role as head of regulatory services at a West Midlands Council to specialise in providing training and consultancy services. Gerry has a long career, both as a Police Officer and then Trading Standards officer, specialising in the prosecution of rogue trading and similar offences against vulnerable residents.
Together they deliver engaging and interactive training to practitioners, which aims to provide knowledge, confidence and processes to deliver vital enforcement services at a local authority level.
Schedules and Booking Details
Available Session:
- Date: 25 November 2026 - 09:30 - 12:30
- Rate: Members £50 (£60 inc VAT) Non Members £140 (£168 inc VAT)
- Location: via MS Teams
- CPPD: 3 hours
PLEASE NOTE: By clicking on the above link, you will be taken to CTSI's Booking Portal, where you can select your session and enter your details. Our general Terms and Conditions are here.
