News Room
Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.
Media Enquiries: If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.
National crack down on rogue traders
Posted: 02/10/15
Rogue traders and forceful doorstep sellers across the UK were targeted in a national day of action on Wednesday 30 September 2015 as part of a week-long crime prevention initiative.
New consumer laws for businesses
Posted: 01/10/15
Businesses that sell goods and services to consumers now have access to a wealth of free information to help them comply with the new Consumer Rights Act which comes into force today (Thursday 1 October).
Fifth of retailers tested illegally sell cigarettes to children
Posted: 04/08/15
Almost one in five retailers illegally sold cigarettes to children during a test purchase operation coordinated by the Chartered Trading Standards Institute (CTSI).
New companion for businesses
Posted: 24/07/15
Businesses that sell goods and services to consumers now have access to a wealth of free information to help them comply with the new Consumer Rights Act, which comes into force in October.
ADR welcomes changes to consumer dispute process
Posted: 17/07/15
Legislation to come into effect in October this year will introduce new mechanisms to assist consumers in resolving their disputes with businesses.