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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]



CTSI appoints Steve Ruddy as Chair of the Board

Posted: 15/12/2021

The Chartered Trading Standards Institute (CTSI) announces Steve Ruddy as Chair of the CTSI Board.

Louise Baxter MBE appointed Chair of CTSI Council

Posted: 15/12/2021

The Chartered Trading Standards Institute (CTSI) announces the appointment of Louise Baxter MBE as Chair of its Council.

Getting away this Christmas: do you know who your travel contract is with?

Posted: 15/12/2021

As UK consumers pack their bags for Christmas/New Year get-aways, consumer advice body UK International Consumer Centre (UKICC) issued a warning regarding consumer confusion about who their contract is with when booking a holiday.

Public hit with COVID-19 Omicron variant scam messages

Posted: 14/12/2021

The Chartered Trading Standards Institute (CTSI) has received evidence of a scam that uses the rising Omicron variant to dupe recipients.

National Consumer Week: CTSI warns public of 'greenwashing' pitfalls

Posted: 09/12/2021

The Chartered Trading Standards Institute (CTSI) warns the public about the pitfalls of misleading green claims concerning products and services during National Consumer Week. 

19 million targeted by a green scam - here are five top tips on staying safe when making your home more energy efficient

Posted: 06/12/2021

More than 19 million adults have been targeted by a green scam in the past year, new research by Citizens Advice finds.

COVID-19 vaccine text scams rife and targetting youngsters, trading standards warns

Posted: 02/12/2021

The Chartered Trading Standards Institute (CTSI) issued a warning to the public about text scams that target youngsters.

Trading standards and environmental health partner up to protect communities

Posted: 30/11/2021

The Chartered Trading Standards Institute (CTSI) and the Chartered Institute for Environmental Health (CIEH) are uniting for the first time in five years to deliver a clear message to the UK Government and other key stakeholders about the future of their role protecting communities at the Year Ahead Conference.

Beware of unsafe Christmas toys available online experts warn

Posted: 23/11/2021

The Chartered Trading Standards Institute (CTSI), the British Toy and Hobby Association (BTHA) and ROSPA are raising concerns about online purchases of toys this Christmas. In what looks like a return to a lockdown-free Christmas, CTSI warns the public to be cautious when purchasing toys, particularly online, with Statista reporting that online market revenue in the UK is expected to reach almost £90bn by the end of 2021. While, in October, BTHA raised concerns about the safety of toys purchased through third-party sellers on online marketplaces such as Amazon and eBay in its Still Toying with Children's Safety report.

Operation MONTY keeps shoppers and businesses safe from counterfeit goods in the run up to the festive season

Posted: 19/11/2021

The National Markets Group for IP Protection (NMG), a multi-agency focus group aimed at reducing the availability of counterfeit goods at physical markets and online, is warning consumers to watch out for fake, and potentially dangerous goods, that may appear on social media in the run up to the festive shopping season.

CTSI says new Trade and Agriculture Commission a bit like a curate's egg

Posted: 17/11/2021

The Chartered Trading Standards Institute (CTSI) views the creation of the UK Government's Trade and Agriculture Commission as a little like a curate's egg - good in parts. 

Trading Standards tackles Greenwashing for a sustainable future

Posted: 12/11/2021

Pledges were made this week by nations from across the globe to work towards carbon neutral targets to help save our planet for future generations. These are serious discussions about important issues; ultimately though its success will depend on how consumers embrace Net Zero and purchase products and services in a more environmentally friendly manner.


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