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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Banned American Candy Floods the UK, Posing Health Risks for Children This Christmas
Posted: 04/12/2024
The Chartered Trading Standards Institute (CTSI) is issuing a stark warning to parents this Christmas about unauthorised additives in imported American snacks, sweets and fizzy drinks. These products, popularised by social media influencers on platforms like TikTok, are flooding UK high streets, posing serious health risks to children.
CTSI Guidance for Shopping Safely Online
Posted: 28/11/2024
Following these tips can help ensure a safer and more secure shopping experience on online marketplaces.
CTSI responds to the Tobacco and Vapes Bill
Posted: 05/11/2024
The Chartered Trading Standards Institute responds to the Tobacco and Vapes Bill that has been introduced to Parliament today (Tuesday 5 November 2024).
Government publishes its response to the CMA housebuilding Market study
Posted: 30/10/2024
CTSI welcomes the clarity provided in the Government’s response to the Competition and Markets Authority (CMA) market study into housebuilding calling for a single mandatory consumer code and a new homes ombudsman scheme.
CTSI warns motorists to be on their guard about increase in car parking scams
Posted: 22/10/2024
The Chartered Trading Standards Institute (CTSI) warns consumers this week that parking charge scam messages are becoming more common, with many being reported recently across the UK.
CTSI Statement : Mandatory Authorised Push Payment (APP) Reimbursement Scheme
Posted: 04/10/2024
A new statutory framework for the reimbursement of authorised push payment (APP) fraud victims, which will be overseen by the Payment Systems Regulator, is set to come into force on Monday, 7 October 2024.
CTSI Response to Which? Report Spotlighting Unsafe Goods Listed on Online Marketplaces
Posted: 19/09/2024
A statement from the Chartered Trading Standards Institute regarding the Which? findings released today that spotlights the listing of unsafe products on online marketplaces.
CTSI Statement : Approved Codes are Vital to Ensuring Consumer Protection in Home-Building Sector
Posted: 18/09/2024
The UK’s home-building landscape can be complex and confusing for consumers and businesses, with several approval and redress schemes operating in the sector. Nevertheless, the industry sits on a foundation of robust and independent consumer protection, says the Chartered Trading Standards Institute (CTSI). This is important as the new Government looks to increase home-building targets in response to consumer needs.
CTSI Statement : Oasis Concert Tickets and Concerns Over Possible Misleading Pricing Practices
Posted: 02/09/2024
A statement from the Chartered Trading Standards Institute regarding the online sale of Oasis concert tickets.
Hannah Jacobs’ death shows there is no room for complacency on allergens
Posted: 23/08/2024
Businesses must take the time to understand needs of customers with allergies, says Trading Standards body.
Loyalty pricing schemes must not be misleading, says Trading Standards
Posted: 22/08/2024
Pricing promotions and ‘loyalty offers’ must not mislead shoppers, say consumer protection experts.
CTSI and LTS respond to US product safety ruling
Posted: 01/08/2024
American product safety ruling reignites Trading Standards warning to UK consumers about the safety of products sold online.
