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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



Trading Standards food safety expert wins award for preventing deaths

Posted: 30/11/2023

Alison Richardson from Staffordshire County Council’s Trading Standards wins the first Megan Lee Hero Award at the Chartered Trading Standards Institute (CTSI) annual Hero Awards ceremony which celebrates outstanding achievements in consumer protection.

Child Accident Prevention Trust win national Hero Award for child-saving campaigns

Posted: 30/11/2023

The Child Accident Prevention Trust (CAPT) has received the Product Safety Award at the Chartered Trading Standards Institute (CTSI) annual Hero Awards ceremony which celebrates outstanding achievements in consumer protection in the UK.

CTSI and CIEH issue joint response to FSA/FSS report on local authority workforce capacity and capability

Posted: 09/11/2023

The Chartered Trading Standards Institute (CTSI) and the Chartered Institute of Environmental Health (CIEH) have both supported the need for action to be taken to address critical issues presented in the Food Standards Agency’s LA Capacity & Capability Report, which highlights the urgent workforce challenges within the Trading Standards (TS) profession and Environmental Health (EH).

CTSI warns of rogue traders exploiting extreme weather from Storm Babet

Posted: 23/10/2023

Consumer warning issued as Trading Standards see a rise in rogue traders reports.

Public losing thousands to scammers impersonating CTSI

Posted: 05/10/2023

The Chartered Trading Standards Institute (CTSI) is warning consumers to be vigilant and not to respond to correspondence carrying the CTSI branding, which is currently in circulation and has nothing to do with the Institute.

Government set to stamp out smoking in a generation

Posted: 04/10/2023

Trading Standards body welcomes £30 million in new funding for enforcement activity

Government data highlights consumer issues - is there fair measure at the checkout?

Posted: 28/09/2023

The Chartered Trading Standards Institute (CTSI) welcomes the publication of the annual Section 70 of the Weights and Measures Act 1985 report data released from the Government’s Office for Product Safety and Standards (OPSS) on the enforcement of legal metrology. CTSI is concerned that retailers have the second-lowest rate of weights and measures compliance, meaning that customers cannot be sure they are getting what they pay for.

Supermarket loyalty card prices not as good as they seem, Which? finds

Posted: 15/09/2023

Tesco and Sainsbury's are using potentially dodgy tactics on some of their loyalty offers which can give the impression that savings are more substantial than they really are, a new Which? investigation suggests, as the consumer champion finds some customers are being denied access to member discounts altogether.

Your Rights Following Disruption to Flights from UK Airports

Posted: 29/08/2023

Following the flight disruption in UK airports earlier this week, CTSI and UKICC have issued advice to travellers about their rights.


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