Login IconLogin / Register/ Consumer Helpline 0808 223 1133


Correction to coronavirus travel industry guide

Posted 13/05/20

The Chartered Trading Standards Institute (CTSI) issues a correction to its coronavirus travel industry guide on the Business Companion website

An earlier version of the guide stated, in relation to cancelled package holidays, that "a credit note is another increasingly popular alternative and will be financially protected in the event of future failed travel plans." This is incorrect, and was subsequently amended to the following: "A credit note is another increasingly popular alternative and may be financially protected in the event of future failed travel plans." For the removal of doubt, the government position regarding credit refunds is unaltered.

The free guide, produced by CTSI in collaboration with the Department for Business, Energy & Industrial Strategy is an expert resource for travel businesses affected by the COVID-19 coronavirus pandemic. 


Notes for Editors:

CTSI Press Office: pressoffice@tsi.org.uk, 01268 582240

Chartered Trading Standards Institute (CTSI)

CTSI is a training and membership organisation that has represented the interests of the Trading Standards profession since 1881 nationally and internationally. We aim to raise the profile of the profession while working towards fairer, better informed and safer consumer and business communities.

CTSI's members are engaged in delivering frontline trading standards services in local authorities and in businesses. www.tradingstandards.uk

Follow us on twitter @ctsi_uk

  • CTSI is committed to developing leaders and enhancing leadership capability which is why we’ve partnered with Closh… https://t.co/Gix2UO0b2h

  • An electric appliance shop in east London has been fined £10,000 for breaking Covid-19 click-and-collect rules afte… https://t.co/Hfp6MhFS7o

  • A shopkeeper selling #counterfeit and illicit goods has been sentenced to 12 months community service following a P… https://t.co/4E8hBMDq4R

© 2022 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: