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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Fifth of retailers tested illegally sell cigarettes to children
Posted: 04/08/2015
Almost one in five retailers illegally sold cigarettes to children during a test purchase operation coordinated by the Chartered Trading Standards Institute (CTSI).
New companion for businesses
Posted: 24/07/2015
Businesses that sell goods and services to consumers now have access to a wealth of free information to help them comply with the new Consumer Rights Act, which comes into force in October.
ADR welcomes changes to consumer dispute process
Posted: 17/07/2015
Legislation to come into effect in October this year will introduce new mechanisms to assist consumers in resolving their disputes with businesses.
CTSI welcomes CMA's response to Which? super-complaint
Posted: 16/07/2015
Today (Thursday 16 July) the Competition and Markets Authority (CMA) have published their response to the Which? super-complaint and CTSI welcomes the response.
CTSI win The UK Public Sector Communications Award
Posted: 10/07/2015
The Consumer Protection Partnership (CPP) wins the partnership engagement initiative of the year category at the UK Public Sector Communications Awards 2015. Grayling, communications for National Trading Standards submitted the entry for the National Consumer Week 2014 campaign – 'Good Neighbours Stop Rogue Traders'.
Porthcawl teenagers are national consumer champions 2015
Posted: 06/07/2015
Students from Porthcawl Comprehensive School beat tough competition from six other schools in the grand finals of Young Consumers of the Year competition on Thursday 25 June held at the House of Commons.
CTSI launches Consumer Day at Bournemouth Conference
Posted: 02/07/2015
Today (Thursday 2 July 2015) CTSI will launch it's first ever Consumer Day during Conference at Bournemouth International Centre.
Hebburn Heroes win CTSI Create a Campaign Competition
Posted: 02/07/2015
Year 10 students at Hebburn Comprehensive School were today (Thursday 2 July) crowned national winners of brief 1 of CTSI’s Create a Campaign competition for their underage smoking and drinking awareness campaign aimed at their peers and other young people.
Girl Guides win CTSI Create a Campaign competition
Posted: 02/07/2015
Girls from the 5th Tilehurst Guides were today (Thursday 2 July) crowned national winners of ‘brief 2’ of CTSI’s Create a Campaign competition for their underage smoking and drinking awareness campaign aimed at local businesses.
Council worker launches national scam team to protect the vulnerable
Posted: 02/07/2015
Louise Baxter received a Hero Award at the Chartered Trading Standards Institute's Conference in Bournemouth on Thursday 2 July for the significant contribution she made to consumer protection in East Sussex, over and above her professional role.
Community wardens educate companies on scam awareness
Posted: 02/07/2015
Community Wardens received a Hero Award at the Chartered Trading Standards Institute's Conference in Bournemouth on Thursday 2 July for the significant contribution they make to consumer protection in Kent.
Consumer champion campaigns against illicit cigarettes in mother's memory
Posted: 02/07/2015
Julie Grant received a Hero Award at the Chartered Trading Standards Institute's Conference in Bournemouth on Thursday 2 July for the significant contribution she makes to campaigning against illicit cigarettes.
