News Room
Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Retailers urged to do more to stop the sale of knives to under 18s
Posted: 29/08/2019
New test purchasing data* published today shows that children have been able to buy knives from small independent stores and some of the biggest names on the high street, despite the major retailers pledging** to stop the sale of knives to children.
Whirlpool to immediately issue full product recall of 800,000 dangerous tumble dryers
Posted: 11/07/2019
The Department for Business, Energy and Industrial Strategy has announced that Whirlpool will issue a full product recall of all unmodified tumble dryers from consumers’ homes. The intervention follows a review by the Office for Product Safety and Standards (OPSS), where, on 4 June it notified Whirlpool of their intention to serve a Recall Notice of as many as 800,000 remaining unmodified tumble dryers still in use.
Button batteries potential death risk to children warns Office for Product Safety and Standards
Posted: 27/06/2019
Button batteries “can kill a child” if accidentally swallowed, says the Office for Product Safety and Standards (Office). Guidance issued by the Office follows a report published by the Healthcare Safety Investigation Branch (HSIB) on Thursday after the death of a three-year-old girl last year when she swallowed a 23mm button battery.
Hero Awards: Hero Award for elite sniffer dog that recovered over £6m in illegal tobacco
Posted: 26/06/2019
Imagine a sniffer dog, so good at its job, that a £25K bounty is put on its head!
Scamp, a diligent springer spaniel who recovered over £6 million worth of illegal tobacco products in the last 5 years, has been named the Institutes Hero in the Chartered Trading Standards Institute (CTSI) Hero Awards 2019.
Hero Awards: Illegal money lending safeguard partnership receives Hero award
Posted: 26/06/2019
Operation Gripped, a three-way partnership formed in Summer 2018, receives this year’s prestigious Outstanding Trading Standards Initiative Hero Award from the Chartered Trading Standards Institute (CTSI), for raising awareness of the perils of using loan sharks in Runcorn, Halton.
Hero Awards: Trading Standards Port team leading the way in unsafe product interceptions
Posted: 26/06/2019
What an achievement it would be to be the authority that intercepts a third of all non-compliant and unsafe products entering the UK. Well, Thurrock Trading Standards Ports Team holds exactly that title. Last year alone it intercepted 36% of such goods earning the team the prestigious Chartered Trading Standards Institute (CTSI) Product Safety Hero Award.
Hero Awards: County Councillor drives dynamic change in services offered to Powys citizens and businesses
Posted: 26/06/2019
Driving dynamic change tirelessly for trading standards comes easy to Councillor James Evans, who has been awarded the Political Hero Award by the Chartered Trading Standards Institute (CTSI) in recognition of his commitment to providing unequivocal direction and support to his local services.
Business saving consumers potentially millions from fraud earns CTSI Hero Award
Posted: 26/06/2019
Investigation and verification service provider, KwikChex, has earned a prestigious Chartered Trading Standards Institute (CTSI) Hero Award for its continuous work and passionate commitment on behalf of consumers, particularly around timeshare scams.
Hero Awards: Community scams awareness schemes earn NatWest in Norfolk a CTSI Hero Award
Posted: 26/06/2019
NatWest in Norfolk has received the prestigious Financial Institution Award from the Chartered Trading Standards Institute for its outstanding contribution to scams awareness and consumer protection in the community.
Hero Awards: Bucks and Surrey community champions who have saved thousands from scams given CTSI Hero Awards
Posted: 26/06/2019
Life-long volunteers and a neighbourhood watch legend who tirelessly dedicate their free time to raise awareness and protect their communities from scams have each received the Chartered Trading Standards Institute (CTSI) Brian Smith Hero Award.
Hero Awards: Neighbour’s valour saves vulnerable couple from rogue trader con
Posted: 26/06/2019
Brave interventions to prevent a rogue trader from scamming your elderly neighbour are hard to come by but eagle-eyed Cornwall resident, Sharon Conradie, did exactly that to earn herself the Chartered Trading Standards Institute (CTSI) Hero Award following her bold scam interruption.
Hero Awards: Loan shark victim receives Hero Award for bravery
Posted: 26/06/2019
A loan shark victim who was driven to the brink of suicide has been awarded the CTSI Brian Smith Hero Award by the Chartered Trading Standards Institute (CTSI) for his courage and bravery throughout his harrowing ordeal.