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News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

Trust My Garage urges businesses to join consumer protection scheme

Posted: 29/03/2017

Businesses are being urged to join one of the UK’s most robust and trusted consumer codes of practice schemes after the total amount it protects topped £50 billion per year.

Online exam registration for the November 2017 exams is now open!

Posted: 28/03/2017

Registration for exams is now via the CTSI website. The deadline for registrations is 1 September 2017. Purchase Orders must also be supplied by this date.

Consumer Code for New Homes joins Chartered Trading Standards Institute approved code family

Posted: 28/03/2017

The Chartered Trading Standards Institute (CTSI) recently welcomed their latest approved Consumer Code, the Consumer Code for New Homes.  

If you’re moving…look for the Badge!

Posted: 27/03/2017

The British Association of Removers (BAR) has promoted professional excellence in the removals industry for more than a century.

New guide to help home improvement businesses

Posted: 27/03/2017

Trading standards experts have today published new guidance aimed at improving customer service in the home improvements sector and others that supply and fit goods in people's homes.

Property watchdog come to the aid of family and pet dog

Posted: 24/03/2017

Potential homebuyers who were mistakenly told their pet dog would be welcome in their future home were awarded more than £1,000 in compensation thanks to a property watchdog.

Renewable Energy Consumer Code encourages Code Sponsors to join national approval scheme

Posted: 24/03/2017

The Renewable Energy Consumer Code (RECC) operates a code aimed to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes.

Code Sponsors urged to join CTSI’s Consumer Codes Approval Scheme

Posted: 22/03/2017

As part of a campaign launched this week by the Chartered Trading Standards Institute (CTSI), trade associations and bodies that are committed to reducing consumer detriment are being encouraged to join its Consumer Codes Approval Scheme (CCAS). This is after the total amount of consumer spending it protected across member businesses soared to over £51 billion last year.

Property Ombudsman backs national approval scheme that protects £51billion consumer spending

Posted: 21/03/2017

Consumers are urged to check if their trader is one of the 43,000 businesses following an approved Code of Practice and listed on the Approved Code Directory.

Businesses urged to join consumer protection scheme

Posted: 20/03/2017

Businesses are being urged to join one of the UK’s most robust and trusted consumer codes of practice schemes after the total amount it protects topped £50 billion per year.

New guide to help start up businesses

Posted: 09/03/2017

Trading standards experts have today published a new guide aimed at first-time entrepreneurs who are looking to start a new business.

Budget statement

Posted: 08/03/2017

CTSI chief executive responds to today's budget.

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