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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Online exam registration for the November 2017 exams is now open!
Posted: 28/03/2017
Registration for exams is now via the CTSI website. The deadline for registrations is 1 September 2017. Purchase Orders must also be supplied by this date.
Consumer Code for New Homes joins Chartered Trading Standards Institute approved code family
Posted: 28/03/2017
The Chartered Trading Standards Institute (CTSI) recently welcomed their latest approved Consumer Code, the Consumer Code for New Homes.
If you’re moving…look for the Badge!
Posted: 27/03/2017
The British Association of Removers (BAR) has promoted professional excellence in the removals industry for more than a century.
New guide to help home improvement businesses
Posted: 27/03/2017
Trading standards experts have today published new guidance aimed at improving customer service in the home improvements sector and others that supply and fit goods in people's homes.
Property watchdog come to the aid of family and pet dog
Posted: 24/03/2017
Potential homebuyers who were mistakenly told their pet dog would be welcome in their future home were awarded more than £1,000 in compensation thanks to a property watchdog.
Renewable Energy Consumer Code encourages Code Sponsors to join national approval scheme
Posted: 24/03/2017
The Renewable Energy Consumer Code (RECC) operates a code aimed to guarantee a high quality experience for consumers wishing to buy or lease small-scale energy generation systems for their homes.
Code Sponsors urged to join CTSI’s Consumer Codes Approval Scheme
Posted: 22/03/2017
As part of a campaign launched this week by the Chartered Trading Standards Institute (CTSI), trade associations and bodies that are committed to reducing consumer detriment are being encouraged to join its Consumer Codes Approval Scheme (CCAS). This is after the total amount of consumer spending it protected across member businesses soared to over £51 billion last year.
Property Ombudsman backs national approval scheme that protects £51billion consumer spending
Posted: 21/03/2017
Consumers are urged to check if their trader is one of the 43,000 businesses following an approved Code of Practice and listed on the Approved Code Directory.
Businesses urged to join consumer protection scheme
Posted: 20/03/2017
Businesses are being urged to join one of the UK’s most robust and trusted consumer codes of practice schemes after the total amount it protects topped £50 billion per year.
New guide to help start up businesses
Posted: 09/03/2017
Trading standards experts have today published a new guide aimed at first-time entrepreneurs who are looking to start a new business.
Knives sold to children as young as 13 in London test purchasing
Posted: 08/03/2017
Figures published by London Trading Standards show children as young as 13 were able to buy knives in test purchasing carried out across the capital. It is illegal to sell knives to anyone under 18.
