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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



Wakefield teenagers are national consumer champions 2014

Posted: 03/07/2014

Students from Horbury Academy, beat tough competition from three other schools in the grand finals of Young Consumers of the Year competition at the Trading Standards Institute conference in Harrogate this year.

Teenagers from Staffordshire are crowned consumer champions 2014

Posted: 02/07/2014

Pupils from Two Rivers School are celebrating after they emerged victorious at a national consumer knowledge quiz for children with learning difficulties. The foursome beat tough competition from eight other schools from across the UK in the grand finals of the Consumer Challenge Quiz (CCQ) held at the Trading Standards Institute (TSI) Conference in Harrogate.

Press officer receives award for significant contribution to consumer protection

Posted: 02/07/2014

Press officer Murray Evans received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Wednesday for the significant contribution he made to consumer protection in Kent.

Community champion protects elderly and vulnerable residents from scammers

Posted: 02/07/2014

Community champion Ian Brooke received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Wednesday for the significant contribution he made to consumer protection in Kirklees.

Bank branch staff prevent disabled man from losing life savings to scammers

Posted: 02/07/2014

A Halifax Bank team received a group Hero Award at the Trading Standards Institute’s Conference in Harrogate on Wednesday for the significant contribution the branch made to consumer protection in Romford.

Broadcaster receives award for significant contribution to consumer protection

Posted: 02/07/2014

Linda McAuley received a Media Hero Award at the Trading Standards Institute’s Conference in Harrogate on Wednesday for the significant contribution she made to consumer protection in Northern Ireland through the 'On Your Behalf' show on BBC Ulster.

Self storage industry embraces self-regulatory scheme to prevent storage of illicit goods

Posted: 02/07/2014

More than 35 self-storage companies, including Access Self Storage Ltd, Big Yellow Self Storage and Safestore Ltd, amongst others, are voluntarily participating in a new code with trading standards, which introduces strict policies to keep counterfeit goods and other illegal products out of their storage facilities.

Report finds some retailers ignoring age of sale warnings on e-cigarettes

Posted: 02/07/2014

Public Health England and Trading Standards Institute (TSI) investigate whether retailers are selling e-cigarettes to young people.

Carpenter cracks counterfeiting operation

Posted: 01/07/2014

Truro carpenter Keith Bunt received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Tuesday for his significant contribution to consumer protection.

Concerned North Yorkshire carer brings down organised crime gang

Posted: 01/07/2014

Carer Wendy Sonley received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Tuesday for the significant contribution she made to consumer protection in North Yorkshire.

Bradford girls group set up safer community project

Posted: 01/07/2014

Bradford's Frizinghall Girls Group received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Tuesday for the significant contribution they made to consumer protection in their local area.

Woman scammed out of £250,000 educates the nation

Posted: 01/07/2014

Sylvia Kneller received a Hero Award at the Trading Standards Institute’s (TSI) Conference in Harrogate on Tuesday for raising the public's awareness of scams by bravely seeking help from her local trading standards service and then speaking about the experience to a national audience. 


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