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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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Southwark Council combats “modern slavery”
Posted: 11/07/2018
Southwark Council wins a long fight to strip a Peckham convenience store of its licence, following allegations of illegal workers being employed in conditions described as akin to “modern slavery” by District Judge, Julie Cooper, at Camberwell Green Magistrates’ Court, on 28 June.
Consumer advice organisation UK ECC welcomes broadening of package travel rules for holidaymakers
Posted: 28/06/2018
Consumer advice organisation UK European Consumer Centre has welcomed news that more UK holidaymakers are to get protection when they book holidays.
CTSI scheme sees consumer help rise by 85% in last year
Posted: 27/06/2018
The Consumer Codes Approval Scheme (CCAS) has seen an 85% year-on-year rise in the number of consumers assisted, according to its annual report published today. Numbers rose by 31,694 over the 2016/17 period.
New website provides one-stop shop for postal surcharge concerns
Posted: 22/06/2018
The issue of parcel surcharging has long been a bone of contention for many internet shoppers. However, consumers across the United Kingdom, and especially those living in Northern Ireland and the Highlands and Islands of Scotland are now set to benefit from the launch of a new website which provides a one stop shop to acknowledge these concerns.
Hero Awards: Consumer champion responsible for blocking millions of nuisance calls recognised with national award
Posted: 20/06/2018
Managing Director and co-founder of scams and nuisance call-blocking service trueCall, Steve Smith, has today been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), in recognition of his work in scam-prevention and protection of elderly and vulnerable consumers.
Hero Awards: CAPs leader recognised as hero for resolve to combat underage drinking
Posted: 20/06/2018
Trading Standards Officer at Kent Trading Standards, Neil Butcher, 48, has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), for his exceptional work tackling underage drinking and alcohol related antisocial behaviour.
Hero Awards: Coventry Building Society recognised as heroes for their scam prevention
Posted: 20/06/2018
Coventry Building Society has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), having referred more potential scam victims to both Warwickshire and Gloucestershire Trading Standards Services than any other bank.
Hero Awards: Scam victim receives hero award after helping put rogue behind bars
Posted: 20/06/2018
Stevenage-based Maev Dunmore, 70, found the strength after losing £28,500 to a roofing scam to help Hertfordshire Trading Standards put the rogue behind bars. Maev has been recognised with the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI) in recognition of her steadfast resolve after losing substantial amounts to the rogue.
Hero Awards: Animal welfare champion recognised as national hero
Posted: 20/06/2018
Trading Standards friend and animal welfare champion, Michael Redfern, is awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), having assisted Trading Standards in rescuing reported animals in distress.
Hero Awards: Scam victim-turned-Mail Marshall receives national hero award
Posted: 20/06/2018
Leeds-based, Sigrid Hambly, 79, a scam mail target for eight years, receives the Chartered Trading Standards Institute (CTSI) Hero Award, after becoming a National Trading Standards (NTS) Mail Marshall this year.
Hero Awards: Northern Ireland banker recognised as a hero for saving consumers £1.2m
Posted: 20/06/2018
Customer Protection Manager, Simon Skinner, 45, of Northern Ireland-based RBS/Ulster Bank has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI), having saved consumers an incredible £1.2m in safeguarding them from potential scams.
Hero Awards: Consumer champion Martin Lewis receives national hero award
Posted: 20/06/2018
Martin Lewis, who has become one of the nations’ most trusted and prolific consumer champions after setting up the MoneySavingExpert.com website for just £100, has been awarded the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI).
