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News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

Hero Awards: National Trading Standards’ consumer protection work hailed as heroic

Posted: 20/06/2018

National Trading Standards (NTS), one of the leading investigators into trading standards offences, have been presented with the prestigious Hero Award from the Chartered Trading Standards Institute (CTSI).

One-way ticket to prison for crooked travel agent who stole almost £70k from unsuspecting holidaymakers

Posted: 20/06/2018

Massive fraudulent operation sees rogue travel agent guilty of 6 counts including fraud. He conned dozens of families with his plane ticket scam and demanded bank transfers to cover his tracks.

Consumer protection ‘heroes’ celebrated with national awards

Posted: 18/06/2018

The Chartered Trading Standards Institute (CTSI) proudly presents this year’s champions of consumer protection and trading standards to be celebrated with the presentation of a national ‘Hero Award’ on Wednesday 20 June, at One Great George Street.

CTSI launches best practice guide: The Value of Trading Standards

Posted: 05/06/2018

The Chartered Trading Standards Institute (CTSI) today launches The Value of Trading Standards, a guide showcasing the diligent work of trading standards services to national and local authority decision makers.

Consumer Minister opens CTSI annual flagship event

Posted: 04/06/2018

Consumer Minister Andrew Griffiths today recognised that trading standards resources are under pressure as he delivered the keynote address at Symposium 2018, the Chartered Trading Standards Institute (CTSI) annual consumer protection event at the East Midlands Conference Centre, Nottingham.

The future of trading standards – CTSI brings together expertise for flagship event

Posted: 04/06/2018

The Chartered Trading Standards Institute brings together expertise for its flagship Symposium 2018 event, to discuss the future of trading standards post-Brexit, given unsustainable resource cuts to the profession, and guidance on influencing decision makers and demonstrating best practice.

Don’t miss a trick - Scams Awareness Month, June 2018

Posted: 01/06/2018

Spam emails, ‘suspicious activity’ alerts from your bank, news stories about data breaches; unfortunately scams and fraud seem to have become part of our daily lives.

Journal of Trading Standards gives voice to the profession

Posted: 30/05/2018

The Journal of Trading Standards, the Chartered Trading Standards Institute’s (CTSI) innovative new multi-platform publication, has now launched in print and online.

Beat bogus callers through Operation Monarda

Posted: 18/05/2018

Anyone can be a victim of a bogus caller or rogue trader – so don’t let your doorstep be their marketplace.

Rogue roofer brought down to Earth

Posted: 17/05/2018

Terry Watson Rogers (27) of Yarm Road, Darlington, who traded as UK Everest Ltd has been sentenced to 13 months imprisonment, been banned as a director for 5 years and has agreed to pay £20,000 in compensation at Leeds Crown Court today.

CTSI Vice President leads Commons debate on electrical product safety

Posted: 10/05/2018

Chartered Trading Standards Institute (CTSI) Vice President and MP for Swansea East, Carolyn Harris, led a debate yesterday in Parliament on electrical product safety and the role of the newly announced Office for Product Safety and Standards.

HMRC warns on tax refund scams

Posted: 09/05/2018

HMRC is calling on people to stay vigilant in the fight against fraudsters, who are using email and text messages to scam them out of their savings.

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