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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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Timeshare fraudster jailed
Posted: 04/05/2018
Francis ‘Frank’ Madden was this week sentenced to a total of 40 months for his leading role in a number of timeshare related fraudulent businesses.
Digital ID Card makes it safer for young people to prove their identity, online and in person
Posted: 03/05/2018
UK proof of age/ID card issuer CitizenCard has teamed up with digital identity app Yoti to offer a new £9 digital ID solution. Anyone in the UK can apply for a Yoti CitizenCard which can then be used as an affordable and safer way of proving their identity, both online and in person.
CTSI urges victims of scams who used Western Union to claim a refund
Posted: 02/05/2018
British consumers who lost money to scams which used Western Union wire transfers can file to claim their money back until 31 May 2018, the Chartered Trading Standards Institute (CTSI) has learned.
Hackney cosmetics retailer fined £60k for selling dangerous skin lightening products
Posted: 26/04/2018
A Hackney hair and cosmetics store has been hit with a record fine after illegally selling dangerous skin lightening products.
Faulty second-hand electrical goods could cost lives, warns CTSI
Posted: 10/04/2018
Second-hand electrical retailers who sell faulty goods are putting lives at risk, warns the Chartered Trading Standards Institute.
UK ECC welcomes action against car hire companies in Europe
Posted: 29/03/2018
Consumer advice organisation UK European Consumer Centre (UK ECC) welcomes the news from the UK’s Competition & Markets Authority (CMA) that it is launching its first direct action again car hire companies across Europe.
CTSI welcomes CMA car hire enforcement action
Posted: 29/03/2018
The Chartered Trading Standards Institute (CTSI) welcomes the news released today (29 March 2018) by the Competition and Markets Authority (CMA) that enforcement action will be taken against car-rental websites for pricing practices that breach consumer law.
Underage sales put consumers and businesses at risk, warns CTSI
Posted: 27/03/2018
Underage sales continue to pose an issue for trading standards services as children as young as 13 are still able to buy knives in London shops, according to London Trading Standards.
Over £1 million saved from scams and fraudsters by West Yorkshire Trading Standards
Posted: 20/03/2018
Officers from West Yorkshire Trading Standards have prevented over £1 million being lost to scams and fraudsters targeting elderly and vulnerable consumers.
Vulnerable elderly consumers to receive compensation following investigation under the proceed of crime act
Posted: 14/03/2018
Two rogue traders described by a judge as ‘an insult to cowboy builders’, recently jailed for over 4 years each, having been convicted of consumer protection offences, have now been ordered to pay back a total of £71,992.04 of their ill-gotten gains following a confiscation hearing under the Proceeds of Crime Act. The confiscated sums will be used to compensate the victims in this case.
Counterfeiter and supplier of unsafe makeup prosecuted by trading standards
Posted: 13/03/2018
Traders and individuals who decide to supply counterfeit and unsafe goods over the internet or through local supply chains could face legal action with substantial penalties, as well as losing all the money they have made from their criminal activities, Powys County Council has warned.
Decimation of Trading Standards services leaving older people wide open to risk of fraud
Posted: 09/03/2018
Dramatic cuts in Trading Standards budgets since 2010 are leaving millions of older people at greater risk of becoming victims of fraud, according to a new policy report by Age UK
