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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



CTSI urges government to radically rethink structure of trading standards in the UK

Posted: 04/06/2015

The Chartered Trading Standards Institute (CTSI) has written to the newly appointed consumer minister Nick Boles MP to call for urgent action to save our trading standards services.

Statement on new consumer minister

Posted: 21/05/2015

Chartered Trading Standards Institute (CTSI) CEO Leon Livermore said the following about government's decision regarding the consumer minister post:

Winkleman statement

Posted: 14/05/2015

In light of Claudia Winkleman's brave decision to speak about an incident last year in which her daughter's Halloween costume caught on fire, CTSI would like to share a few tips for ensuring safety when buying fancy dress costumes.

Judicial review - CEO outlines challenge

Posted: 05/05/2015

CTSI attended a permission hearing at Manchester High Court 5 May, which was to determine whether a judicial review case brought against Liverpool Council is to go ahead.

Liverpool Council agrees to review trading standards structure

Posted: 05/05/2015

Following a legal challenge posed by a Liverpool resident, council employee and Chartered Trading Standards Institute (CTSI) member, Liverpool Council has agreed to review how its local trading standards service is structured.

New commercial director joins CTSI team

Posted: 17/04/2015

The Chartered Trading Standards Institute (CTSI) welcomes new commercial director Nikki Pasek. With more than 20 years' experience working in local government, Pasek joins CTSI from Cambridgeshire Trading Standards where she launched several consumer and business-based initiatives including the Ask Cedric website and Community Alcohol Partnerships (CAP), which were piloted in Cambridgeshire.

TSI and Virtual College offer retailers help with Consumer Contracts Regulations

Posted: 30/03/2015

A new online course, 'Consumer Contracts – Distance Sales,' which has been developed by the Trading Standards Institute (TSI) and Virtual College, will help retailers involved in distance sales understand their new obligations under the Consumer Contracts Regulations.

TSI offers guidance to help businesses understand new Consumer Rights Act

Posted: 27/03/2015

Now that the Consumer Rights Act has received Royal Assent, the Trading Standards Institute (TSI) wants to help businesses understand how their rights and responsibilities have changed under the new legislative framework.

New report confirms austerity damage to trading standards

Posted: 23/03/2015

The Impact of Trading Standards in Challenging Times’ report, published 21 March, was commissioned by the Trading Standards Institute (TSI) and the Department for Business, Innovation and Skills (BIS) to provide independent evidence of the dramatic effect austerity measures have had on local authority trading standards services across Great Britain.

Home warranty provider, Checkmate, first in industry to receive TSI stamp of approval

Posted: 19/03/2015

Consumers looking for legitimate home warranty providers that ensure consumer protections above and beyond those outlined in legislation can now turn to Checkmate.

UK set for standardised packaging from May 2016

Posted: 18/03/2015

The Trading Standards Institute’s chief executive Leon Livermore said: “We welcome the news that the UK is now set to have standardised packaging from May 2016 – it is a victory for public health, which is an area closely linked to the work carried out by trading standards in local government. 

TSI welcomes trading standards champion, Lynn Faulds Wood, to product safety review

Posted: 13/03/2015

The Trading Standards Institute welcomes consumer and trading standards champion Lynn Faulds Wood's appointment to lead a review of the UK's system for the recall of unsafe products. 


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