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News Room

Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

Media Enquiries:  If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.

Business Companion launches new guidance on delivery charges for businesses

Posted: 28/07/22

The Chartered Trading Standards Institute (CTSI) on behalf of the Department for Business, Energy and Industrial Strategy (BEIS), has launched a free, expert guide about delivery charges and best practices for business-to-consumer (B2C) trading.

Popular Allergen Awareness resource available in more languages

Posted: 15/06/22

The Chartered Trading Standards Institute (CTSI) has published several new translations of the popular Allergen Awareness Resources

Over 40 million targeted by scammers as the cost-of-living crisis bites

Posted: 13/06/22

Millions more people have been targeted by scammers as the cost-of-living crisis takes hold, new
research by Citizens Advice has found. More than three quarters of UK adults said they have
been targeted by a scammer this year - a 14% increase compared to this time last year.

Age restricted tobacco sales will “stand or fall” without proper enforcement

Posted: 09/06/22

The Chartered Trading Standards Institute (CTSI) has welcomed the Khan Review ‘Making smoking obsolete’, but warned that increasing the age of sale from 18 by one year, every year, will require significant enforcement action to ensure businesses comply.  CTSI has also welcomed the proposal to enhance local illicit tobacco enforcement by investing £15M to tackle the illicit market.

CTSI launches new vision to “help build a fairer world for consumers and business”

Posted: 09/06/22

The Chartered Trading Standards Institute (CTSI) today launched its new 10-year vision ‘Helping to build a fairer world for consumers and businesses’ that will enable it to better tackle current and future challenges including the way it provides support during the costs of living crisis.  The bold and ambitious vision sets out a clear mission for the Institute to "support and reinforce the protection of consumers and to achieve a level playing field for business". 

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