Login / RegisterNews Room
Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]
DPD delivery email scam targets public
Posted: 20/01/2021
The Chartered Trading Standards Institute (CTSI) has received evidence of a delivery email scam targeting the public. The email claims that the recipient missed a parcel delivery by DPD and that a new delivery will need to be scheduled.
CTSI welcomes new construction regulator
Posted: 19/01/2021
The UK Government announced today that it would establish a national regulator to ensure materials used to build homes will be made safer.
Phoney COVID-19 lockdown rebate targeting public
Posted: 12/01/2021
The Chartered Trading Standards Institute reports that another text-based scam campaign themed around the coronavirus pandemic is attempting to defraud the public.
Fake NHS COVID-19 vaccination messages target vulnerable public
Posted: 06/01/2021
The Chartered Trading Standards Institute (CTSI) has received evidence of fraudulent messages sent to the public informing them that a dose of the new COVID-19 vaccine is available to them.
Phoney payment scam targets NHS staff
Posted: 17/12/2020
The Chartered Trading Standards Institute (CTSI) has been made aware of a telephone-based scam seeking to gain the banking details of NHS staff.
Challenges, opportunities and investment concerns highlighted by latest CTSI EU Exit report
Posted: 14/12/2020
Big rises in online consumer spending, a surge in consumer support requests and ongoing spending cuts are highlighted in an updated trading standards report on EU Exit released today by the Chartered Trading Standards Institute (CTSI).
Scamnesty 2020
Posted: 03/12/2020
The National Trading Standards (NTS) Scams Team receive thousands of scam mailings every year from their dedicated Scam Marshals from all over the UK.
CTSI issues Christmas gift safety warning
Posted: 30/11/2020
The Chartered Trading Standards Institute (CTSI) is issuing a Christmas gift safety warning about products sold on online marketplaces.
OPSS launches Christmas online toy safety campaign
Posted: 30/11/2020
OPSS has produced safety tips on how to shop safely online for children’s Christmas toys.
Black Friday: UK-based online retailers safer option with EU Exit looming
Posted: 26/11/2020
With COVID-19 restrictions closing much of the high street, this year's Black Friday and Cyber Monday, on Friday 27 and Monday 30 December respectively are likely to see another surge in online sales.
Royal Mail delivery scam hits inboxes as Christmas approaches
Posted: 24/11/2020
The Chartered Trading Standards Institute (CTSI) has seen evidence of an email scam centred around Royal Mail deliveries.
Test and Trace Scam seen in England and Wales now also targets Scotland
Posted: 18/11/2020
CTSI was sent evidence a couple of days ago of a Scottish version of the scam which mimics the Scottish Government's Test and Protect system. Individuals received Whatsapp messages from unknown numbers asking them to message back. If the recipient messages back, the person then asks for personal details which could be used for identity theft.
