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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



Warning about unauthorised pet microchip registry

Posted: 22/02/2021

The Chartered Trading Standards Institute (CTSI) is issuing a warning about a website advertised on Google search results that offers pet microchip registration.

Internet provider scam targets home workers

Posted: 12/02/2021

The Chartered Trading Standards Institute (CTSI) reports that scammers are targeting the public with a telephone scam concerning a major internet provider. 

CTSI celebrates race equality week

Posted: 04/02/2021

As part of Race Equality Week, CTSI would like to highlight the work it has undertaken to raise the profile of this vital issue among the trading standards profession.

Fake NHS COVID-19 vaccine email scam targets public

Posted: 04/02/2021

The Chartered Trading Standards Institute (CTSI) has been sent a copy of an email using the vaccine rollout as a cover to steal personal details. 

FCA issues warning over ‘clone firm’ investment scams

Posted: 27/01/2021

Attack of the clone firms: With over £78 million stolen in ‘clone firm’ investment scams and the number of reports for this scam type on the rise, the FCA warns the public to protect themselves.

Brexit scam text sent to public

Posted: 26/01/2021

The Chartered Trading Standards Institute (CTSI) reports that it received evidence of a text scam themed around the UK's exit from the European Union.

DPD delivery email scam targets public

Posted: 20/01/2021

The Chartered Trading Standards Institute (CTSI) has received evidence of a delivery email scam targeting the public. The email claims that the recipient missed a parcel delivery by DPD and that a new delivery will need to be scheduled.

CTSI welcomes new construction regulator

Posted: 19/01/2021

The UK Government announced today that it would establish a national regulator to ensure materials used to build homes will be made safer. 

Phoney COVID-19 lockdown rebate targeting public

Posted: 12/01/2021

The Chartered Trading Standards Institute reports that another text-based scam campaign themed around the coronavirus pandemic is attempting to defraud the public. 

Fake NHS COVID-19 vaccination messages target vulnerable public

Posted: 06/01/2021

The Chartered Trading Standards Institute (CTSI) has received evidence of fraudulent messages sent to the public informing them that a dose of the new COVID-19 vaccine is available to them.

Phoney payment scam targets NHS staff

Posted: 17/12/2020

The Chartered Trading Standards Institute (CTSI) has been made aware of a telephone-based scam seeking to gain the banking details of NHS staff.

Challenges, opportunities and investment concerns highlighted by latest CTSI EU Exit report

Posted: 14/12/2020

Big rises in online consumer spending, a surge in consumer support requests and ongoing spending cuts are highlighted in an updated trading standards report on EU Exit released today by the Chartered Trading Standards Institute (CTSI).


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