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Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.
Media Enquiries: If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.
CTSI urges clarification over “reintroduction of imperial measurements”
Posted: 30/05/22
The Chartered Trading Standards Institute (CTSI) has today voiced its concern that the UK Government intends to conduct a review to assess opportunities for the reintroduction of imperial measurements.
Queen's Speech notes several key areas for consumer protection
Posted: 11/05/22
This year's Queen's Speech at the State Opening of Parliament, which was for the first time given on Her Majesty's behalf by the Prince of Wales, contained several references to upcoming legislation relevant to consumer protection.
Consumer code scheme now boasts almost 80,000 business members across UK
Posted: 10/05/22
The Consumer Codes Approval Scheme (CCAS) has today published a new report revealing that the scheme now has almost 80,000 business members and has helped to recover over £3.5m for consumers in 2021, which is a rise of £1.5m or 75% over the previously reported figure (£2m).
Increased protections for consumers welcomed but risks are still increasing
Posted: 20/04/22
Crucial reforms to consumer protection announced by the UK Government have been welcomed by the Chartered Trading Standards Institute (CTSI), but it also warns that consumers are facing increasing levels of risk.
UK Government keeps critical service in place for consumers making purchases from abroad
Posted: 20/04/22
UK consumers will continue to have access to a critical service that provides them redress in the event of a purchase being made abroad going wrong after an announcement that UK Government funding would continue for at least another year.
