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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
MEDIA ENQUIRIES : We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]
Public sent phoney texts for NHS COVID-19 Passes
Posted: 20/08/2021
The Chartered Trading Standards Institute (CTSI) has been sent evidence of a text scam themed around the NHS COVID pass.
Big increase in in-depth cases for UK International Consumer Centre
Posted: 17/08/2021
The UK International Consumer Centre (UKICC) saw a busy first six months of 2021, with demand for its services being boosted by UK consumers experiencing Brexit-related problems such as customs and unexpected delivery charges with non-UK traders, as well as COVID-19 issues.
Making the Case for Trading Standards
Posted: 02/08/2021
At the Chartered Trading Standards Institute (CTSI), we know the true value of Trading Standards more than anyone. We also know how important it is to make the argument for investment in trading standards services in an era when Local Authorities have to make difficult budgetary decisions every year.
John Herriman, CTSI Chief Executive discusses the launch of the BEIS consultation
Posted: 20/07/2021
Today sees the long-awaited publication of the BEIS Consultation - “Reforming Competition and Consumer Policy: Driving Growth and Delivering Competitive Markets that Work for Consumers”.
NHS COVID-19 vaccine passport scam sent to holidaymakers
Posted: 07/07/2021
The Chartered Trading Standards Institute (CTSI) has been made aware of a phoney email clad in NHS branding, informing the recipient that they can supposedly apply for a digital vaccine passport. The message claims that the so-called "Coronavirus Digital Passport" proves that you have been vaccinated against COVID-19 and "allow(s) you to travel safely and freely around the world without having to self-isolate."
Peterborough City Council shine during COVID-19 pandemic response
Posted: 28/06/2021
In April 2020, during the second month of the COVID-19 pandemic lockdown, Peterborough City Council's Regulatory Services were called upon to support the Authority's efforts to house the homeless in Peterborough's hotels to help protect them from the spread of the virus.
CTSI celebrates work of Gateshead Metrology Lab during COVID-19 pandemic
Posted: 25/06/2021
The Chartered Trading Standards Institute (CTSI) is celebrating the work of the Gateshead Metrology Lab for its examplar work during the COVID-19 pandemic.
Post Office scam: Bogus failed parcel delivery texts sent to public
Posted: 24/06/2021
The Chartered Trading Standards Institute (CTSI) has uncovered evidence of a new Post Office scam that claims that the recipient's parcel delivery failed and returned to a Post Office depot.
Trading Standards rose to the challenge of the COVID-19 pandemic
Posted: 17/06/2021
Trading standards services made an estimated 1.3 million COVID-19 secure and business compliance checks across the United Kingdom, according to an infographic released today by the Chartered Trading Standards Institute (CTSI).
CTSI responds to NAO report on OPSS
Posted: 16/06/2021
The Chartered Trading Standards Institute (CTSI) welcomes the report released today by the National Audit Office (NAO). The NAO report highlights that more still needs to be done in various areas of the UK product safety system, including the work of the Office for Product Safety and Standards (OPSS).
36 million Brits targeted by a scammer so far this year
Posted: 14/06/2021
More than two thirds of adults (36 million) have been targeted by a scammer since January, new research by Citizens Advice has found.
UK-based European consumer service relaunches with international focus
Posted: 11/06/2021
A UK consumer service which had been facing potential closure as a result of Brexit is being relaunched with an international focus following the assurance earlier this year of its future by the UK Government for the whole of 2021.
