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CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues. 

Please contact our press office on 01268 582240/07808 870752 or pressoffice@tsi.org.uk who would be happy to assist.


Director of mobility chair business who misled vulnerable customers found guilty

Posted: 01/11/19

A Suffolk business and its director, which failed to fulfil orders and refused to refund customers, have been successfully prosecuted by Suffolk County Council’s Trading Standards for a total of 31 offences.

Trading Standards system not ready for ‘no-deal’ Brexit says CTSI Head of Policy

Posted: 09/10/19

The UK's trading standards system is not yet ready for a 'no deal' Brexit, according to the Chartered Trading Standards Institute's (CTSI), Head of Policy, Craig McClue. The comment comes following the No-Deal Readiness Report published today by the Department for Exiting the European Union. 

CTSI concerned about false Thomas Cook refund claims

Posted: 09/10/19

The Chartered Trading Standards Institute (CTSI) is concerned about fraudulent insurance claims made in the wake of the collapse of Thomas Cook following a warning by the Civil Aviation Authority. 


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