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Welcome to CTSI's News Room. Browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.
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Queen's Speech notes several key areas for consumer protection
Posted: 05/11/2022
This year's Queen's Speech at the State Opening of Parliament, which was for the first time given on Her Majesty's behalf by the Prince of Wales, contained several references to upcoming legislation relevant to consumer protection.
Consumer code scheme now boasts almost 80,000 business members across UK
Posted: 05/10/2022
The Consumer Codes Approval Scheme (CCAS) has today published a new report revealing that the scheme now has almost 80,000 business members and has helped to recover over £3.5m for consumers in 2021, which is a rise of £1.5m or 75% over the previously reported figure (£2m).
Increased protections for consumers welcomed but risks are still increasing
Posted: 04/20/2022
Crucial reforms to consumer protection announced by the UK Government have been welcomed by the Chartered Trading Standards Institute (CTSI), but it also warns that consumers are facing increasing levels of risk.
UK Government keeps critical service in place for consumers making purchases from abroad
Posted: 04/20/2022
UK consumers will continue to have access to a critical service that provides them redress in the event of a purchase being made abroad going wrong after an announcement that UK Government funding would continue for at least another year.
CTSI highlights choking risks to young children
Posted: 04/14/2022
The Chartered Trading Standards Institute (CTSI) is raising awareness of choking risks from small objects in very young children and babies. They are working with other partners which include the British Toy & Hobby Association (BTHA), the Royal Society for the Prevention of Accidents (RoSPA), and the Office for Product Safety and Standards (OPSS), among others, to help prevent unnecessary injury and even death as part a UK Government-sponsored #nilbymouth campaign.
