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Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.
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Government data highlights consumer issues - is there fair measure at the checkout?
Posted: 28/09/2023
The Chartered Trading Standards Institute (CTSI) welcomes the publication of the annual Section 70 of the Weights and Measures Act 1985 report data released from the Government’s Office for Product Safety and Standards (OPSS) on the enforcement of legal metrology. CTSI is concerned that retailers have the second-lowest rate of weights and measures compliance, meaning that customers cannot be sure they are getting what they pay for.
Supermarket loyalty card prices not as good as they seem, Which? finds
Posted: 15/09/2023
Tesco and Sainsbury's are using potentially dodgy tactics on some of their loyalty offers which can give the impression that savings are more substantial than they really are, a new Which? investigation suggests, as the consumer champion finds some customers are being denied access to member discounts altogether.
August 2023: News and Policy Round Up
Posted: 31/08/2023
Your Rights Following Disruption to Flights from UK Airports
Posted: 29/08/2023
Following the flight disruption in UK airports earlier this week, CTSI and UKICC have issued advice to travellers about their rights.
Government testing confirms concern UK has become a dumping ground for unsafe products
Posted: 25/08/2023
More than 80% of products tested by Government labs failed safety checks.
New York Times best-selling author traps scammer into revealing his identity
Posted: 03/08/2023
CTSI issues warning for consumers to be on their guard
The Chartered Trading Standards Institute (CTSI) has urged the public to be vigilant amid housing scams on social media platforms. Well known for having written 18 New York Times best-sellers with over 10 million books in print in over 25 languages, Jane Green has come forward to share her story in the hope that it prevents others from falling victim to the same unscrupulous scams.
CTSI responds to Government’s long-awaited Product Safety Review
Posted: 02/08/2023
The Chartered Trading Standards Institute (CTSI) has welcomed the publication of a review to be undertaken by the Department for Trade and Business (DBT) that is examining the effectiveness of the UK Product Safety system that underpins the UK economy.
CTSI welcomes CMA Unit Pricing Inquiry
Posted: 21/07/2023
The Chartered Trading Standards Institute (CTSI) has welcomed the publication of an Inquiry undertaken by the Competition and Markets Authority (CMA) into unit pricing across the UK.
Stronger powers to combat illicit tobacco come into force
Posted: 20/07/2023
More than 27 million illicit cigarettes and 7,500kg of hand-rolling tobacco were seized under Operation CeCe in its first two years, HM Revenue and Customs (HMRC) and National Trading Standards have revealed.
CTSI warns that lack of legal definition for vegan food could cost lives
Posted: 07/07/2023
New research identifies legal loophole in vegan food rules that could leave people with allergies in the dark about what they are eating.
Summer of SMS scams
Posted: 07/07/2023
CTSI warns about text message fraudsters scammers are posing as family members to steal information and potentially endanger youngsters.
