News Room

Shoppers stuck with faulty electrical items urged to use their consumer rights

Posted: 28/11/2016

2 in 3 people had a problem with faulty electrical goods in the last 2 years.

CTSI launches new website

Posted: 21/11/2016

The Chartered Trading Standards Institute has today launched its new website. The address is still the same but we have endeavoured to refresh the content, style and functionality to make it easier for visitors coming to the site to understand who we are and what we do.

National tobacco survey published today

Posted: 18/11/2016

NICOTINE inhaling products like e-cigarettes and vaping fluids have for the first time been included in the annual National Tobacco Control Survey report, published today.

CTSI Chair invites consumer protection community to Conference 2017

Posted: 16/11/2016

CTSI Chair, Sara Barry, invites the consumer protection community to attend next year's Conference in Harrogate.

Ashfords LLP and CTSI Launch Innovative Regulatory Solution

Posted: 07/11/2016

National law firm Ashfords LLP has partnered with the Chartered Trading Standards Institute (CTSI) to deliver a new and innovative regulatory solution tailored to the individual requirements of businesses. 

Panel of experts debate Alternative Dispute Resolution

Posted: 03/11/2016

A year on from when Alternative Dispute Resolution (ADR) legislation came into effect (October 2015), BBC Radio 4's Money Box Live hosted a panel discussion on how it's working.

TPO and CTSI launch joint letting fees campaign

Posted: 01/11/2016

National campaign kicks off in Swansea and Dorset to improve industry compliance and raise awareness among consumers so more landlords and tenants ask about fees when they shop for an agent.

New figures reveal that men aged 65 are the most likely victims of investment fraud

Posted: 10/10/2016

Figures released today by Action Fraud and the City of London Police show that over 77 per cent of all victims reporting investment fraud are men with the average age of 65. Their average loss is over £32,000, with most victims living in metropolitan areas. 

Warning to councils over cuts to statutory services

Posted: 07/10/2016

A COUNCIL'S eleventh hour decision to conduct a more wide-ranging review of its trading standards function has served as a reminder to other authorities to think carefully about their statutory duties when making cuts - or risk being hauled before the courts. 

New campaign to tackle criminal scams launched

Posted: 06/10/2016

A new campaign has launched today to raise awareness of scams and encourage people to take a stand against them. 

Cheese and ham pizza please, hold the cheese and ham

Posted: 03/10/2016

TRADING standards officers investigating food fraud have caught a ‘fakeaway’ boss who was selling cheese and ham pizzas, that contained neither cheese nor ham.

New consumer crime tip-off tool launched for London

Posted: 22/09/2016