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News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

Schoolchildren announced as consumer champions in national competition

Posted: 15/06/2016

A group of schoolchildren have been praised by trading standards experts after they were announced as champions of a national competition that put young people's consumer knowledge to the test.

Chair of CTSI board recognised with MBE

Posted: 13/06/2016

A leading voice in consumer and regulatory policy acclaimed for her outstanding contributions to trading standards has been recognised in the Queens's Birthday Honours list.

#scambassador campaign urges scam victims to take action

Posted: 26/05/2016

Trading standards experts are urging people to report scams and attempted scams to the authorities in response to figures that suggest 95 per cent of such crimes go unreported.

Leading UK bank to sponsor consumer affairs conference

Posted: 19/05/2016

One of the UK’s leading retail and business banks is set to play a key role in one of the biggest events on the trading standards and consumer protection calendar. 

National crack down against rogue traders

Posted: 15/04/2016

Rogue traders and forceful doorstep sellers across the UK were targeted in a national day of action on Wednesday 13 April 2016 as part of a week-long crime prevention initiative.

Concerns over doorstep selling

Posted: 29/03/2016

Trading standards experts are concerned that proposed changes around the household energy sector could see unscrupulous and potentially illegal sales tactics reintroduced once again.

Landmark trading standards trial sends a warning to dodgy salesmen

Posted: 10/03/2016

A training guide detailing manipulative sales techniques believed to be prolific in the direct sales industry has been criticised by a judge - following the UK’s longest ever trading standards trial.

Trading standards experts respond to Gov 'cutting red tape' review

Posted: 09/03/2016

Responding to the ‘cutting red tape’ review of local authority-enforced regulation, announced by the government today, Leon Livermore, Chartered Trading Standards Institute chief executive, said:

New Online Dispute Resolution (ODR) platform launched

Posted: 15/02/2016

New consumer protection laws have come into force aimed at making it easier for shoppers to resolve disputes with online retailers.

New Year quitters undermined by illegal tobacco trade

Posted: 04/01/2016

Smokers themselves are calling for action against the widespread availability of illegal tobacco in a report, published today (Jan 4), that shows attitudes to illegal sales continue to change.

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