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Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.
Media Enquiries: If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.
Director of mobility chair business who misled vulnerable customers found guilty
Posted: 01/11/19
A Suffolk business and its director, which failed to fulfil orders and refused to refund customers, have been successfully prosecuted by Suffolk County Council’s Trading Standards for a total of 31 offences.
40% of shops in England fail underage purchase tests says CTSI
Posted: 16/10/19
Trading Standards system not ready for ‘no-deal’ Brexit says CTSI Head of Policy
Posted: 09/10/19
The UK's trading standards system is not yet ready for a 'no deal' Brexit, according to the Chartered Trading Standards Institute's (CTSI), Head of Policy, Craig McClue. The comment comes following the No-Deal Readiness Report published today by the Department for Exiting the European Union.
CTSI concerned about false Thomas Cook refund claims
Posted: 09/10/19
The Chartered Trading Standards Institute (CTSI) is concerned about fraudulent insurance claims made in the wake of the collapse of Thomas Cook following a warning by the Civil Aviation Authority.
