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News Room

Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.

MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]

ASA and CAP Annual Report 2020: Protecting young and vulnerable people

Posted: 30/04/2021

The Advertising Standards Authority (ASA) and Committees of Advertising Practice (CAP) Annual Report 2020 published today, Thursday 29 April, highlights how we’re evolving the way we regulate to make sure young and vulnerable people are protected from potentially misleading, harmful or irresponsible ads. 

Postal scam using fraudulent CTSI branding targets public

Posted: 30/04/2021

The Chartered Trading Standards Institute has been made aware of a postal scam mimicking the Institute, which informs the victim that they have been exposed to a company that CTSI has allegedly investigated.

Fake Asda and Morrisons delivery texts sent to public

Posted: 27/04/2021

The Chartered Trading Standards Institute (CTSI) received evidence of a text scam involving supermarket delivery messages.

Garden Landscaping and the Law

Posted: 22/04/2021

With spring upon us, many will be turning to garden upgrades and make-overs as the weather improves and lockdown restrictions begin to ease to allow meeting in private gardens and outdoor spaces.

CCAS welcomes the Earl of Lindsay as Chair

Posted: 19/04/2021

The Consumer Codes Approval Scheme (CCAS) welcomes Lord Lindsay as its new Chair. 

CTSI appoints the Earl of Lindsay as President

Posted: 12/04/2021

The Chartered Trading Standards Institute (CTSI) announces the Earl of Lindsay as President of the Institute.

National Insurance number scam targets public

Posted: 09/04/2021

The Chartered Trading Standards Institute (CTSI) has received a video recording of an automated telephone message claiming that the National Insurance number of the recipient "will be terminated due to some unethical financial transactions."

Fraudsters spoof Barclays, Halifax, HSBC and Lloyds Bank in phoney text messages

Posted: 29/03/2021

This month, the Chartered Trading Standards Institute (CTSI) received considerable evidence of banking scams sent via text messages. 

Signed, sealed and undelivered

Posted: 16/03/2021

London Trading Standards warns of widespread malpractice that leaves consumer complaint correspondence never being delivered.

Royal Mail scams: Fake unpaid shipping fee message targets public

Posted: 10/03/2021

The Chartered Trading Standards Institute (CTSI) has received evidence of a Royal Mail text scam.

International Women's Day 2021

Posted: 08/03/2021

On International Women's Day 2021, Steph Young, CTSI Lead Officer for Animal Health and Welfare reflected on what International Women's Day means to her as a trading standards professional.

Breaking: CTSI appoints John Herriman as new Chief Executive

Posted: 04/03/2021

The Chartered Trading Standards Institute (CTSI) is pleased to announce that John Herriman will join the Institute on 19 April 2021 as Chief Executive.


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