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News Room

Welcome to CTSI's News Room. Here, you can browse through our latest consumer protection and trading standards news reports (below), or check out our archive of news articles from previous years.

Media Enquiries:  If you are a journalist, or representative of a media organisation, CTSI can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please contact our press office on 01268 582240/07811244602 or pressoffice@tsi.org.uk who would be happy to assist.


Consumer Protection must be levelled up as UK Government looks to Brexit freedoms

Posted: 14/02/22

The Chartered Trading Standards Institute (CTSI) announces that it is working to make sure consumer protection is levelled up alongside the rest of the UK Government's post-Brexit plan after the release this month of a Government white paper detailing the plans.

Best man secures stag do refund with help of UK International Consumer Centre

Posted: 14/02/22

Best man Andrew Nuvoletta planned a stag go for a party of 13 ‘stags’ in the Netherlands, with an itinerary which was designed to make a real occasion of the event.

CTSI promotes trading standards careers to mark National Apprenticeship Week

Posted: 07/02/22

The Chartered Trading Standards Institute (CTSI), the professional membership association that trains and represents the trading standards profession, marks National Apprenticeship Week by promoting Regulatory Compliance Officer (RCO) apprenticeships. The 15th annual week-long celebration of apprenticeships occurs between 7 - 13 February 2022. CTSI has created a hub on its website with information about the RCO apprenticeships at this link.

Don't let scammers tug your heartstrings to get at your purse strings

Posted: 01/02/22

The Chartered Trading Standards Institute (CTSI) and trading standards services across the country warn the public to be wary of romance fraud this Valentine's Day. With pandemic restrictions lowered or removed entirely, many expect this Valentine's Day to see a surge of star-crossed lovers seeking to make a connection compared to last February, when the country was under lockdown.

CMA action secures improvements from leading PCR testing provider

Posted: 25/01/22

After thousands of customers received their money back from Dante Labs, the firm has committed to pay any outstanding refunds within 21 days, following CMA action.


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