Login IconLogin / Register/ Consumer Helpline delivered by Citizens Advice 0808 223 1133

News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582240 or 07811244602, or email us: [email protected]



CTSI partners with the White Label World Expo

Posted: 15/11/2019

The Chartered Trading Standards Institute (CTSI) is partnering with the White Label World Expo this year alongside the Department for International Trade.

 

Local Trading Standards Services Stop 20 Million Illegal Products Reaching Consumers

Posted: 08/11/2019

Landmark report from the Association of Chief Trading Standards Officers reveals for the first time the value delivered by local trading standards services

Director of mobility chair business who misled vulnerable customers found guilty

Posted: 01/11/2019

A Suffolk business and its director, which failed to fulfil orders and refused to refund customers, have been successfully prosecuted by Suffolk County Council’s Trading Standards for a total of 31 offences.

Trading Standards system not ready for ‘no-deal’ Brexit says CTSI Head of Policy

Posted: 09/10/2019

The UK's trading standards system is not yet ready for a 'no deal' Brexit, according to the Chartered Trading Standards Institute's (CTSI), Head of Policy, Craig McClue. The comment comes following the No-Deal Readiness Report published today by the Department for Exiting the European Union. 

CTSI concerned about false Thomas Cook refund claims

Posted: 09/10/2019

The Chartered Trading Standards Institute (CTSI) is concerned about fraudulent insurance claims made in the wake of the collapse of Thomas Cook following a warning by the Civil Aviation Authority. 

Blind cord strangling: campaign urges action by parents to keep little ones safe

Posted: 07/10/2019

Parents and other responsible adults in the UK are being urged to fit safety devices to their old window blinds to stop children becoming entangled in dangerous blind cords and chains.

If you don’t check, you don’t know

Posted: 30/09/2019

 

How to sort the ‘sheep from the goats’ when choosing a trader

New Hallmarking Dealer’s Notice to be introduced

Posted: 24/09/2019

The Dealer’s Notice, which must be displayed by all dealers supplying precious metal jewellery, is being updated to add two new marks, in a version that will be compulsory from 1 May 2020. 

Thomas Cook collapse: advice from the UK European Consumer Centre for UK holidaymakers

Posted: 23/09/2019

Following the Thomas Cook collapse on 23 September 2019, the UK European Consumer Centre (UK ECC) would like to offer the following advice to those affected:


© 2024 Chartered Trading Standards Institute. All rights reserved.

1 Sylvan Court Sylvan Way, Southfields Business Park, Basildon, Essex, SS15 6TH.
Company no. RC000879

Investors in People and Customer excellence award logos

Website by: