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News Room


Welcome to CTSI's News Room. Browse through our latest Consumer Protection and Trading Standards news reports (below), or take a look through our archive of news articles from previous years.


MEDIA ENQUIRIES :  We can provide expert opinion, comments and spokespeople on a wide range of Trading Standards, consumer protection and regulatory issues - or point you in the right direction. Please call our press office on 01268 582 240 or 07496 254 934, or email us: [email protected]



Young consumers go head to head at City Hall

Posted: 11/10/2017

The Mayor of London’s Peer Outreach Team hosted the London Regional Final of the Young Consumer of the Year on Friday 6 October at London’s City Hall.

Rogue traders who targeted vulnerable residents appear in court

Posted: 11/10/2017

Four rogue traders have appeared in court charged with conning vulnerable and elderly residents out of thousands of pounds.

Rogue trader jailed for conning elderly residents

Posted: 10/10/2017

A roofer who tried to pressurise elderly residents into paying for unnecessary work has been jailed for ten months.

Conman builder jailed following council investigation

Posted: 06/10/2017

A cowboy builder who conned people out of tens of thousands of pounds has been jailed following a successful investigation by North Tyneside Council’s trading standards team.

Business Companion publish consumer rights video guide for used car traders

Posted: 05/10/2017

Trading standards experts have today published a new video guide aimed at used car traders to ensure consumers and businesses are protected under the Consumer Rights Act.

Animal ban for ‘horror’ farm couple

Posted: 04/10/2017

A couple who kept pigs and sheep in ‘horrific’ conditions at their East Sussex farm have been handed suspended jail terms.

Suspended sentence for fake lipstick seller

Posted: 04/10/2017

A man who sold fake MAC lipstick which had over 300 times the legal amount of lead in it has been prosecuted by Plymouth City Council’s Trading Standards.

CTSI calls on government to address rise in ‘car clocking’

Posted: 03/10/2017

Chartered Trading Standards Institute (CTSI) Chief Executive, Leon Livermore, has issued a letter to the Department for Transport (DfT), calling for restrictive measures to halt the increase in car clocking following their response to odometer adjustment fraud. 

London Trading Standards Week Day 5: Survey finds safety failures at 1 in 3 second-hand electrical shops

Posted: 29/09/2017

Following serious fires in London caused by defective domestic appliances, London Trading Standards have been inspecting second-hand electrical shops across the capital this month.

London Trading Standards Week Day 4: Trading Standards’ support for businesses in London

Posted: 28/09/2017

Day 4 of London Trading Standards Week (25-29 September) is focused on how Trading Standards can provide support for businesses across London; protecting Londoners from poor business practice and helping good businesses to thrive.

London Trading Standards Week Day 3: Londoners urged to be on the look-out for signs of fraud

Posted: 27/09/2017

Would you recognise the signs that someone you know is being targeted by fraudsters and would you know how to report it?

London Trading Standards Week Day 2: London Trading Standards cracks down on rogue letting agents

Posted: 26/09/2017

Trading Standards is standing up for London’s tenants and landlords by cracking down on rogue letting agents who flout the law.


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